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at the The Setai, Miami Beach
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This hotel racially discriminates their guests
Feb 17th, 2021
The worst place ever. My friends and I dined there almost every night during our vacation and I was racially discriminated against by the staff. The bathroom attendant also yelled at me for trying to use the bathroom while he was cleaning. On Valentine’s Day their restaurants were a disaster. Our food came out over two hours late and they gave away my friend’s meal to another table by mistake. For the price we paid I expected top notch service. I complained to management twice and no one replied back to me. I will never return to Setai again and will pursue legal action. Don’t waste your money here. TRIPADVISOR.COM USER
Best Experience Hands Down
Feb 7th, 2021
My friend and I enjoyed our experience at Setai. Waking up to a gorgeous ocean view will always be memorable. At the Setai, my friend and I discovered love. We are no longer friends but dating. Setai will be a memorable place for us to come back to one day and celebrate our anniversary. Impeccable service and the rooms were extraordinary! Thank you to the Setai team! Shicari, thank you for being so warm and bubbly, very beautiful spirit and you are truly an asset! If we don’t come back to purchase a home at a Setai, we will definitely come back to celebrate! TRIPADVISOR.COM USER
Feb 6th, 2021
You can't never go wrong with The Setai, our room was completely gorgeous we booked a Suite Ocean Front. The service at the beach was INCREDIBLE just INCREDIBLE. Valet parking was also really fast and nice so you can tell is really well managed. We had brunch with some friends at Jaya and let me tell you this is the best place to be on Sundays, the atmosphere of this restaurant is the best, if you are looking for a luxury stay this is definitely your to go place. As soon as you get in the hotel you can feel that you are in a different world! Also the Wifi was really good, I work from home and during my stay I didn't have any problems. TRIPADVISOR.COM USER
Feb 3rd, 2021
Didn’t stay over but visited the bar twice because of the awesome drinks Joanne created - loved watching the team work together and the stools are super comfy ! We also visited Oceans which is attached .. seems like a lovely property throughout - parts of south beach were a bit too crazy for our liking but hope to return again one day TRIPADVISOR.COM USER
Feb 3rd, 2021
Setai Miami - Best service I have ever witnessed in my entire life. Concierge, front desk, housekeeping, chef and servers, beach service, etc. No words to describe. Will never stay anywhere else. Setai Galilee was just as impressive. Will go for trio in Tel Aviv soon hopefully. Setai Member forever!!! TRIPADVISOR.COM USER
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