The Setai, Miami Beach

2001 Collins Ave. | Miami, FL 33139-1913  [SEE MAP]Miami, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Mr. Joseph Tortorella

Nov 30th, 2019

Personable friendly , It always great when staff remembers your name from pervious stays. The show at the restaurant on Friday is top notch class act . They staff is well trained and accommodating , going above and beyond to satisfy your needs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Miami's Best

Nov 25th, 2019

For our first trip to Miami, we chose The Satai based off of location and reviews, and couldn't have chosen better if we tried. The staff, under the watchful eye of GM Alex Furrer, makes you feel like you are the only guest at the hotel as soon as you arrive, they were incredibly courteous and attentive, always asking how our stay was going and if there was anything we needed. The rooms are immaculate, spacious and have a really cool modern look to them, as well as being stocked with items ranging from flip flops to a portable charger for your phone in case you need it. The bar, near the lobby, is stocked with a vast selection of of fine spirits and the bartender mixed up one of the best Bloody Mary's I have ever had! The dining is exquisite, with something as simple as the brunch buffet offering breakfast items along with a variety of curry's that taste as if the ingredients were flown in hours before we ate, we savored every meal we had there. Then of course the direct access to the beach, 3 different swimming pools and a great restaurant along the board walk rounded of the best vacation we have ever been on. The Satai is a must if you are planning a trip to Miami! Safe travels my friends... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Family reunion

Nov 23rd, 2019

Our family of 16 stayed at the Setai Hotel for a 3 day weekend. Best weekend trip ever . The Setai had everything we needed. Beautiful rooms, excellent food, pool, and beautiful beach. We had the privilege of meeting the GM Alex Ferrer. He periodically checked on us to make sure all was well. Employees made sure we had everything we needed,. I have to mention The SETI has fabulous Chefs and pastry Chefs TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Setai Definitely Worth a Visit!

Nov 23rd, 2019

The Setai is a nice hotel with wonderful restaurant with amazing ambience. Go on a Friday the do an Asian Bazaar with fire dancers and contortionist. They put on a lovely show. The drinks and food were exceptional. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Overrated property

Nov 22nd, 2019

A ridiculous amount of money for not so much. Rooms badly need sprucing up. For over 1k a night I got a view of a garbage dumpster with trash all around it. One night i had a privacy sign hanging on my door and was then called by the front desk telling me that someone was outside my door wanting to know if i wanted my dishes removed. That was with a privacy sign clearly on the door. There was so much that was amateur hour there. They don’t inform you at the desk upon check in that their complimentary breakfast is only complimentary in the dining room. So you find out the hard way when you see it on your bill after having room service. I had to call them to request that it be removed from my bill. I went downstairs one morning thinking that there might be coffee downstairs. Most five star properties offer it. And the Setai does for all of about an hour . I was told by the concierge that they put it out at 6AM but by 8AM it was long gone. I asked who actually comes downstairs at 6 for coffee. No clear response on why they cheap out over this. It only takes one small thing sometimes to get a bad feeling and not want to return. This strikes me as being so penny wise and pound foolish. At a grand a night maybe keep some coffee out in the lobby for your guests so we don’t have to pay 20 bucks for a pot sent up to the room? Never will I go back there. And it’s over something as small as that. Don’t nickel and dime people who potentially will spend thousands to stay at your property. That cuppa Joe that costs you a buck maybe— cost you much more in business that won’t be coming back. TRIPADVISOR.COM USER 

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