The Siena Hotel, Autograph Collection

1505 E Franklin St | Chapel Hill, NC 27514-2852  [SEE MAP]Chapel Hill, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Pleasant stay

May 21st, 2019

Generally, a very nice stay. Lovely little hotel with a touch of Italian flavor and luxury. Bonvoy Lifetime Platinum upgrade to a pleasant, roomy studio suite acknowledged and appreciated. Property well maintained and with only one exception quite appealing to the eye. Staff extraordinarily considerate and welcoming. Shuttle service to UNC campus was very convenient. It was a welcome surprise in a North Carolina hotel to see the large TV in the lounge tuned to CNN and not to the usual Fox News channel. Two negatives must be mentioned. Main dining being closed on both Sunday and Monday left us with only a very limited bar menu. Finally, please clean the outdoor fountain, the remainder of the property was much too lovely to be contaminated with that dirty, unsightly mess. Will definitively return on future visits as my daughter will be enrolling at UNC Chapel Hill. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

3 star hotel at 5 star prices for graduation weekend

May 13th, 2019

I booked my stay 8 months in advance to make sure we had a quality hotel for UNC graduation. (Advertised as 4 star). Rate nearly 600.00 $ per night. Didn’t know rates are usually 170.00$. What a rip off.!!! But I had high expectations. This is a 3 star hotel with 5 star prices. Sure the room was larger than average hotel room but had to go to gas station next door for ATM, decor rather tired, small restaurant which hassled me about making reservations for breakfast but finally accommodated, and the worst thing was stored our luggage with front desk while having a 60.00 Sunday buffet and they didn’t give us back a piece of baggage that held our computers . Discovered this at airport . Never write reviews but felt very taken advantage of and want my experienced recorded. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely hotel with great restaurant

May 12th, 2019

We have stayed here many times on our trips to Duke. The rooms are huge and comfortable with generous baths and comfortable amenities. The personnel are gracious and attentive, and the restaurant, Palio, is one of the best in the area. Great Italian cuisine. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

College Tours

Apr 29th, 2019

The hotel is beautiful, accommodations are very nice, but the reason I wanted to write this review is because of the amazing customer service. My daughter left her school laptop in the room and didn’t realize it until we had arrived at the airport to return home. I called the hotel immediately and spoke with Lance. Long story short, he took care of organizing the delivery of her computer and within 40 minutes it was delivered to us at the airport. Amazing Customer service! So grateful! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A classic hotel

Apr 23rd, 2019

I look forward to my visits to the Siena Hotel in Chapel Hill. I've stayed at other hotels in the area and they just don't compare. The staff is attentive, friendly and accommodating, the restaurant is great and the rooms are comfortable. The beds at the Siena is amazing! I can't wait to return. TRIPADVISOR.COM USER