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at the The St. Regis Bahia Beach Resort, Puerto Rico
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Oct 11th, 2020
The grounds are beautiful!!! Staff is so friendly and caring, food at the restaurants was superb. Great room service, the beds were like heaven so comfortable. The rooms were very clean. The pool is like paradise. One of the nicest resorts I have ever stayed at!! TRIPADVISOR.COM USER
Not great during covid
Oct 10th, 2020
Very very limited with covid. Only two restaurants open with very few things on the menu. Like we have eaten everything on the menu within a day. They don’t even have enough spaces in the restaurants for the guests they have at the hotel. One restaurant is entirely closed. So you have to get off of the hotel property to eat at times. Everything is extremely expensive for the amount of money you are paying you certainly would hope to get more. Tv has limited channels in your roomy that work. No ESPN that is good. Had to ask many times the same guy for an umbrella and chairs for the beach. He just wouldn’t do it. You have to reserve pool times and gym times. If you are coming reserve everything ahead. They don’t have enough staff to handle the amount of people here for this weekend. Most of the staff is very nice but it’s incredibly frustrating. None of the closures and covid policies are on the website. Not great for the amount you Will pay for your room and food and drinks on the property. Beautiful but limited. TRIPADVISOR.COM USER
Beautiful property but very limited access and amenities - which you won't see on their website!
Sep 23rd, 2020
Beautiful property and very nice staff. Unfortunately we did not know of all of the areas that were shut down due to the pandemic, because nothing specific is listed on your website. We picked this location for our honeymoon because of all the amenities and restaurant options, only to learn upon arrival of all of the closures and/or limitations. Also, there were several occasions when we asked for Ice in our room and never received the order. Maybe install ice machines so your guests can self-serve the ice if you aren't able to deliver it consistently. TRIPADVISOR.COM USER
Baby Moon was amazing!
Sep 20th, 2020
We spent a couples of days celebrating our baby moon! First I must say the property is beautiful! As soon as you arrive you feel welcomed. The check in was great and the staff are wonderful! Special thank you to Chris Valet/Bellman, Sandy Front Desk and Jennessy( might be misspelled, sorry) at the pool! The only reason I gave 4 out of 5, is the hiccups with In room dining. We ordered a Caribbean Club and requested No avocado and it had the avocado. We did not pay much attention to that time but on the second night we requested the same and again they put in the avocado and we requested fruit instead of fries, we got fries. We called to at least get the fruit and a couple of bottles of water but the bottles did not arrive just the fruit. That was the only disappointment. But the rooms are spectacular, the service amazing and their beautiful pool! You will love staying here! Thank you so much for the amazing hospitality! TRIPADVISOR.COM USER
Perfect relaxing weekend
Sep 1st, 2020
With this pandemic event, if you are looking for relaxing yourself and your family this is the place to visit. Nice service, awesome rooms, clean, beatiful beach, golf course, kayak, bicycles all what you need to be relax... TRIPADVISOR.COM USER
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