The St. Regis Florence

Piazza Ognissanti 1 | Florence 50123  [SEE MAP]Florence  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Wonderful Christmas visit

Nov 2nd, 2020

We stayed at this lovely hotel during a Europe trip over Christmas 2019. I am reminiscing about our trip since we can’t travel to Italy this year, which reminded me to write this review. I cannot say anything bad about our stay. We are Marriott platinum members and received an upgraded room and complimentary breakfast. The bed was wonderful and no detail was overlooked. We received great service across the board and this property has now set a standard for hotel stays that likely cannot be topped. There was someone on here asking about outdated bathrooms. The bathrooms are not outdated just differently styled than the modern aesthetic that most have grown accustomed to when staying at a hotel. Also do not worry about the location- Florence is easy on foot and we walked everywhere without the need for a taxi. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Perfection on the river.

Jun 22nd, 2020

We have stayed at the Saint Regis Florence Italy three times. I consider this one of my top picks in Florence for many reasons, first reason is location. It’s close proximity to all the main attractions makes it very appealing to me. Second is the exceptional service and well trained staff at the hotel. Whether you need to have clothes shipped back to the 🇺🇸 or need restaurants suggestions or even have your personal butler unpack your suitcase or pander to your every whim it’s up to you,,,,, but expect great service at this establishment. Thirdly are the incredible rooms appointed with every beautiful amenity you can imagine with Florentine furnishings including marble bathrooms. They have a Beautiful and palatial lobby which is appointed with one of the largest venetian chandeliers in Italy. However being centrally located means real estate is that a premium so there’s not ample space for a large spa sauna and steam. I Grab these pictures off of Google of the lobby in the room that we stayed in at the last visit TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

They made Our Honeymoon the best it could possibley have been

Mar 16th, 2020

We arrived after getting married in secret just us two in Tuscany and Umbria, the Corona virus was now putting the whole of italy in shutdown and our journey had police checks, cancelled flights leaving us stranded by BA and an uncertain stay and an even more uncertain journey home the next day. The moment we arrived we were treated like royalty, an excited manager showed us to our upgraded suite, which simply wowed us. the wine on ice, the cut out hearts on the bed. tired and with no hope of finding anywhere open, all shutdown by ministrial orders, we opted for room service, what little they had we took gratefull and it was still perfect. even under such awfull circumstances , the food, a grilled chicken club and a cheeseburger (something i would nver usualy order in italy) were cooked to absolute perfection, and i do mean perfection. Nothign was too much trouble , breakfast again was perfect, beautifully laid out and put together with such complete care. this all with doubts if they would still be open after that weekend becasue of the virus. You made our stay the best and more than we could have hoped. You have ruined every stay in any other hotel for the rest of our lives. We hope so much that the St Regis Firenze, and her entire Staff get through this difficult time. The new Mr & Mrs T molto buono , grazie mille. buona fortuna. xxxx TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Top notch service

Mar 8th, 2020

I just finished my stay here. It was cut short due to the ongoing virus issues in Italy, but not directly affecting the hotel. Although it was safe in Florence, I had to leave the area and return to the US. The staff was so nice and accommodating. They were flexible and beyond helpful. The entire stay made me feel like royalty. The butler service was the best I have seen at any St. Regis. The property is a short walk from the train station and is just beautiful. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent

Mar 5th, 2020

This is an absolutely beautiful hotel situated in a lovely city. I don’t have enough good words to say about this hotel. Exceptional service at all points. All of the little extra touches that go a long wAy to making something memorable. Will absolutely visit there again one day. Great location too. TRIPADVISOR.COM USER 

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