The St. Regis Istanbul

Mim Kemal Oke Cad No 35 | Istanbul 34367  [SEE MAP]Istanbul  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Luxury stay

Feb 5th, 2020

Stayed here for 4 days ; it was fantastic! The service, the ambience and the hotel itself feels classy and elegant. It is also situated with all the big brands around so this will be a good hotel to stay if you’re into luxury brands. The suite was spacious and bed was extremely comfortable. Breakfast was fresh and delicious ; there’s options for ala carte breakfast too which was very good. If we ever head back to Istanbul this will be our first choice to stay! :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Simply fabulous

Feb 4th, 2020

We stayed for two nights for a short vacation. We arrived at 7 am yet the reception was so helpful they checked us in as a room was available. Great butler service helpful concierge. Room space clean welcome drinks and fruit baskets everything digital a dedicated dressing room quiet very good amenities what more could you ask for TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

We will meet again 💓

Feb 1st, 2020

Good evening,,, i am really in Love with St.Regis Istanbul its the best hotel 👏🏻 this is my 4 visit to Istanbul and second at St.regis , I have been tried 2 hotel before and i come back to St.Regis . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disgrace to St Regis branding

Jan 31st, 2020

I don’t have anything nice to say about the hotel, and it’s a real disappointment because St Regis is my favorite hotel brand. The service here is really a dishonor to what the brand would like to uphold. From check in to check out is a complete failure of 5 star service and nowhere near luxury. In a city like Istanbul where all hotel brands are present, management needs to do a lot better than this. Check in and check out front desk staff are incompetent, rude and defensive if any issues are raised. And when we ask for help, they brush it off and assign to butler who doesn’t know either. I sent out items for pressing service, and they didn’t even return more than a day later (only when we call right before checking out). There is 0 elite appreciation here for Bonvoy members. None. The level of respect even for a typical guest is the equivalence of going through customs or airport security. The only saving grace for this hotel is the restaurant spago. Spa is quite small and the offerings inside like Turkish bath, sauna... don’t really work properly. There are many design flaws in the guest rooms as well, such as an opening next to the toilet so that everyone in the room can see you, or very difficult lighting control buttons that are not intuitive. The shower door doesn’t close properly. Really shameful since it looks like owner spent a ton of money on renovating and the design, but things just don’t really work. Overall I can hardly recommend this hotel to anyone. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely and Memorable Stay

Jan 30th, 2020

This five-years-old hotel is very stylishly designed, well maintained, lovely brown toned finishing. The Spago restaurant at the top floor serve one of the best modern international food with a view, especially after one travel long in the region. The staff Admed has been professional during breakfast service. This is now my favourite St Regis / Marriott Bonvoy brands of hotel. TRIPADVISOR.COM USER 

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