The StateView Hotel, Autograph Collection

2451 Alumni Dr | Raleigh, NC  [SEE MAP]Raleigh, NC  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Very Comfortable Stay

Jul 17th, 2019

We stayed in this property for one night on our way down the Carolinas and our stay was very comfortable. The staff was very accommodating and pleasant. We were greeted with two cold bottles of water and also given to us again at departure. Getting a late checkout was not a problem. We had dinner at the restaurant and the food was very good. The pool is warm and the pool area is inviting. The room and the bed was very comfortable and the amenities were great. I would recommend this property to anyone staying in town or passing through. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely, Comforting, Compassionate, Kind

Jul 15th, 2019

Wow! What a special place! We were visiting for the funeral of our son/brother. The staff went ABOVE & BEYOND to care for us with daily words of compassion & comfort, hugs, a complimentary breakfast & special deliveries to our rooms. We felt so cared for unlike anywhere we have visited. The beautiful, serene setting & the gorgeous interior were the perfect place for us to gather in peace & tranquility. A special thank you to Chantel & Sa’eeda. We look forward to our next visit. Thank you to the entire staff! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Staff were great, awesome location

Jul 11th, 2019

This hotel is awesome and the location and the view is great. We were greeted by a very thoughtful staff with bottles of cold water when we checked in , she saw i was hot and kinda short of breath after walking with my luggage from the parking lot. The rooms were very spacious too. Will come again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Very Unimpressed Stay

Jul 8th, 2019

My husband and I came here without our children for a getaway. They charged us double for one room service dessert. When we approached the front desk about it, they explained the prices are on the menu. I told them that we looked at the menu on the TV and it said eight dollars, although they charged us 16. The lady at the front desk then went on to explain that there is a room charge fees and other fees. I said that that wasn’t on the menu, she did end up taking it off of our bill. Not a huge deal, just annoying. The next night we ordered appetizers, knowing that there would be the extra fee. We got nachos and tacos and we did not get a few of the ingredients listed such as sour cream, tomatoes, and guacamole. Tonight we waited for our room to be cleaned. At 5:00 pm we noticed they were cleaning in our hall. We decided to go out for a couple of hours so that they could finish. We got back after 8:00 PM and it still was not done. I called down to see if they would do it and she said she wasn’t sure she would have to get a hold of housekeeping. 10 minutes later my husband called down to ask and they said they had to get ahold of housekeeping again. They finally came to clean the room so my husband and I went downstairs. He was drinking a beer and so I decided to grab a drink from the bar. After ordering my drink the bartender told us we could not stay at the bar since he had a drink from our room. I will never stay at an autograph collection hotel again. Don’t waste your money if you want good service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

This is a 10!

Jun 25th, 2019

We only stayed one night but from the receptionist to the waiter this is what Customer Service should be across all Marriott properties. The employees at this hotel are friendly and eager to help. They have a great attitude. The hotel is clean. Accommodations are comfortable. My room had a leaking toilet and it was fixed right away. We definitely enjoyed our stay. This an excellent hotel. The food at the restaurant was good. The food took too long (they had a table with a large party) but they handled it graciously. Kids enjoyed the pool. I would definitely stay here again. TRIPADVISOR.COM USER 

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