Viceroy Riviera Maya

Playa Xcalacoco Frac 7 | Playa del Carmen, Maya Riviera & The Yucatan 77710  [SEE MAP]Playa del Carmen, Maya Riviera & The Yucatan  [SEE ADDRESS]
Credit

Courtesy of Viceroy Riviera Maya

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Overview

Secluded villas are perfect for romantic travelers
Natural setting results in buggy nights and a rocky beach

Consistently lauded by publications like Travel + Leisure and Condé Nast Traveler, this stylish member of the Viceroy Resorts clan has a long-standing reputation to uphold. And aside from a few complaints about high room rates, Viceroy Riviera Maya also wins the hearts of its guests. Surrounded by white sands and verdant jungle – just north of downtown Playa del Carmen – this intimate resort encompasses 41 villa-style accommodations designed to mirror the Riviera Maya's impressive landscape. Rooms are appointed with private plunge pools and outdoor rain showers and hammocks, plus creature comforts like Bose radios and satellite TVs. Recent guests recommend dining alfresco at Coral Grill & Bar, which pairs seaside scenery with enticing dishes like traditional tortilla soup and homemade paella. But past patrons assure you won't be disappointed with a meal at La Marea Restaurant, which offers a sophisticated setting and flavorful seafood dishes. And though the therapeutic massages and revitalizing body treatments at the Spa at Viceroy Riviera Maya come attached to steep price tags, past guests assure the services are well worth the extra cost.

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Location
Playa del Carmen
Hotel Class
5.0-star
Property Type
Resort, 41 rooms
Primary View
Ocean
Style
Traditional, Rustic, Opulent
Best For
Couples

Explore

Scorecard
  • 5.0Hotel Class
  • EXCELLENTCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

See all hotels in Playa del Carmen »

Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Four Star Awards 2018
  • Frommer's Exceptional
  • Travel + Leisure World's Best Awards 2018
  • TripAdvisor Travelers' Choice Awards 2018

Oyster.com

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While families with kids should look elsewhere (children under 12 are not allowed) couples looking for a secluded, romantic retreat – who aren't afraid of splashing the cash – will be sure to find it here.

Condé Nast Traveler

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Palapa villas with lots of wood and rattan are connected by meandering pathways at this property formerly called The Tides.

Fodor's

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The resort makes the most of its setting, greeting guests with a copal-smoke blessing performed by a Maya shaman, but the winding paths through deep greenery and the appearance of the occasional monkey may not be for everyone.

Fodor's Choice

Other Awards

  • AAA/CAA Four Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Four Star Awards 2018
  • Frommer's Exceptional
  • Travel + Leisure World's Best Awards 2018
  • TripAdvisor Travelers' Choice Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1366 have reviewed the Viceroy Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 1366 reviews 4.5 (based on 1366 reviews)

Guest Rooms

The resort's Mayan-influenced accommodations are set within private thatched-roof villas with canopied beds, Egyptian cotton linens, mahogany doors and sisal rugs. There are private gardens and terraces with outdoor “moon showers” and plunge pools, and bathrooms have double sinks, Italian robes and Neil George bath amenities. Other amenities include satellite TVs, Bose radios, minibars and air conditioning.
  • Complimentary Wi-Fi access

Standard room size1000 square feet

  • Internet (free)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Viceroy Riviera Maya is an upscale resort with ocean-facing restaurants and a tranquil setting. Set along a white-sand beach, the resort is located about 6 miles north of shopping, dining and entertainment options found in Playa del Carmen.
  • Airport transfers available for additional fee
  • Located 32 miles south of Cancun International Airport
  • 24-hour valet parking ($8)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The Viceroy offers two on-site restaurants. The Coral Grill & Bar serves breakfast, lunch and dinner made with a variety of locally sourced organic ingredients and sustainable seafood, along with wood-fired pizzas. For upscale meats and seafood, La Marea Restaurant is open for dinner nightly.
  • Room service hours are 7 a.m. to 11 p.m.
  • Private poolside, beach and deck dining available

Number of restaurants2

Cuisine TypesItalian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The resort has one heated swimming pool and whirlpool, which is surrounded by lush tropical foliage. There are lounge chairs and daybeds available, and the hotel provides wicker baskets with his and hers sun hats and beach towels. There is also a white-sand beach and cabanas with palm-front shades.
  • Poolside butlers provide beverages and cooling face towels
  • Diving shoes provided for rocky beach entry
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The Spa at Viceroy Riviera Maya offers treatments that incorporate Mayan traditions with marine-focused services. There are a variety of services available, including facials, massages and body treatments, as well as extensive outdoor areas for treatments.
  • Reservations should be made at least 24-hours in advance
  • Facilities include two steam rooms and his and hers dressing areas

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Fitness

The resort has a small fitness center with cardio machines and strength-training equipment. In addition, the Viceroy offers group and private yoga classes.
  • Reservations required for yoga classes
  • Other activities include snorkeling and kayaking on the beach
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs
  • Paddle boats (free)
  • Motor boats

Business

The property has event space at both of the resort’s restaurants, as well as a large palapa surrounded by jungles, the pool and Xcalacoco Gardens.
  • Full-service catering
  • Property can host banquets for up to 150 guests

Number of meeting rooms5

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The resort allows pets that weigh up to 22 pounds to stay for a $50 fee per day. The fee includes dog beds and food.
    • Pets allowed (with fee)
    • Dog walking
    • Pet-sitting

    Wedding

    The Viceroy Riviera Maya is equipped to host wedding ceremonies and receptions. The property offers a variety of ceremony options, including a traditional Mayan Kamnikte ceremony, along with a choice of venues which include the beach, a jungle-surrounded palapa, the resort’s restaurants and the Xcalacoco Gardens.
    • Gourmet catering
    • Honeymoon and wedding packages
    • On-site wedding coordinator to assist with the details

    Maximum wedding guest capacity150

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

    Find the Best Price

    at the Viceroy Riviera Maya

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.