Viceroy Riviera Maya

Playa Xcalacoco Frac 7 | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
Credit

Courtesy of Viceroy Riviera Maya

Find the Best Price

at the Viceroy Riviera Maya

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Overview

Secluded villas are perfect for romantic travelers
Treatments at on-site spa are expensive
Consistently lauded by travel experts, this stylish member of the Viceroy Resorts clan has a long-standing reputation to uphold. And aside from a few complaints about high room rates, Viceroy Riviera Maya also wins the hearts of its guests. Surrounded by white sands and verdant jungle – just north of downtown Playa del Carmen, Mexico – this intimate resort encompasses 41 villas designed to mirror the Riviera Maya's impressive landscape. Accommodations are appointed with private plunge pools, outdoor rain showers and hammocks, plus creature comforts like Bose radios, free Wi-Fi access and satellite TVs with DVD players. Recent guests recommend dining alfresco at Coral Grill + Bar, which pairs seaside scenery with enticing traditional small bites. But past patrons assure you won't be disappointed with a meal at La Marea, which offers a sophisticated setting and flavorful Mexican dishes. And though the therapeutic massages and revitalizing body treatments at the WAYAK spa come attached to steep price tags, past guests assure the services are well worth the extra cost.
READ MORE 
Location
Playa del Carmen
Hotel Class
5.0-star
Property Type
Resort, 41 rooms
Primary View
Ocean
Style
Traditional, Rustic, Opulent
Best For
Couples

Explore

Scorecard

  • 5.0Hotel Class
  • EXCELLENTCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

See all hotels in Playa del Carmen »

Critic Reviews

Other Awards

  • Frommer's Exceptional
  • Condé Nast Readers' Choice List
  • Travel + Leisure World's Best Awards
  • Forbes Travel Guide Four Star Awards
  • TripAdvisor Travelers' Choice Awards
  • AAA/CAA Four Diamond Awards

Oyster.com

READ MORE 

While families with kids should look elsewhere (children under 12 are not allowed) couples looking for a secluded, romantic retreat – who aren't afraid of splashing the cash – will be sure to find it here.

Condé Nast Traveler

READ MORE 

Palapa villas with lots of wood and rattan are connected by meandering pathways at this property formerly called The Tides.

Fodor's

READ MORE 

The resort makes the most of its setting, greeting guests with a copal-smoke blessing performed by a Maya shaman, but the winding paths through deep greenery and the appearance of the occasional monkey may not be for everyone.

Fodor's Choice

Other Awards

  • Frommer's Exceptional
  • Condé Nast Readers' Choice List
  • Travel + Leisure World's Best Awards
  • Forbes Travel Guide Four Star Awards
  • TripAdvisor Travelers' Choice Awards
  • AAA/CAA Four Diamond Awards

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1366 have reviewed the Viceroy Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 1366 reviews 4.5 (based on 1366 reviews)

Guest Rooms

The resort's Mayan-influenced accommodations are set within private thatched-roof villas with canopied beds, Egyptian cotton linens, mahogany doors and sisal rugs. There are private gardens and terraces with outdoor showers and plunge pools, and bathrooms have double sinks, Italian robes and ROIL and Natura Bisse bath amenities. Other perks include satellite TVs with DVD players, Bose radios, minibars and hammocks.
  • Complimentary Wi-Fi access

Standard room size1000 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Viceroy Riviera Maya is an upscale resort with a tranquil, oceanfront setting. Situated along a white sand beach, the resort is within 6 miles of Playa del Carmen's shopping, dining and entertainment venues.
  • Airport transfers available for additional fee
  • Located 32 miles south of Cancun International Airport
  • 24-hour valet parking ($8)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

The property offers two on-site restaurants. The Coral Grill + Bar serves cocktails and small bites poolside. For more substantial fare in an upscale setting, there's La Marea, which serves Mexican dishes nightly.
  • Room service available from 7 a.m. to 11 p.m. daily
  • Candlelight beach dinners can be arranged for a fee

Number of restaurants2

Cuisine TypesItalian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Pool

The resort features one heated swimming pool and a whirlpool, which are surrounded by lush tropical foliage. Private plunge pools are also available in all villas. At the beach, guests can lounge in a cabana or borrow water spots equipment like kayaks.
  • Poolside butlers provide beverages and cooling face towels
  • Diving excursions can be arranged for a fee
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The on-site WAYAK spa offers treatments that incorporate Mayan traditions with marine-focused services. There are a variety of services available, including facials, massages and body treatments. Visitors can enjoy a treatment indoors or in one of the spa's extensive outdoor areas.
  • Spa open from 9 a.m. to 8 p.m. daily
  • Facilities include two steam rooms and his and hers dressing areas

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Viceroy Riviera Maya does not allow guests younger than 12 years of age.
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs

    Fitness

    The resort has a small fitness center with cardio machines and strength-training equipment. Additionally, the property offers group and private yoga classes.
    • Reservations required for yoga classes
    • Loaner kayaks at beach
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)

    Business

    The property has event space at both of the resort's restaurants, as well as a large palapa surrounded by jungles, the pool and Xcalacoco Gardens.
    • Full-service catering
    • Property can host banquets for up to 150 guests

    Number of meeting rooms5

    • Business center
    • Meeting rooms
    • Meeting and event planners available

    Pets

    The resort allows pets that weigh up to 20 pounds to stay for a $50 fee per pet, per night. The fee includes use of dog beds and food.
      • Pets allowed (with fee)
      • Dog walking
      • Pet-sitting

      Wedding

      The Viceroy Riviera Maya is equipped to host wedding ceremonies and receptions. The property offers a variety of ceremony options, including a traditional Mayan Kamnikte ceremony, along with a choice of venues, such as the beach, a jungle-surrounded palapa, two restaurants and the Xcalacoco Gardens. The largest venue can accommodate up to 150 guests for weddings.
      • Gourmet catering
      • Honeymoon and wedding packages
      • On-site wedding coordinator to assist with the details

      Maximum wedding guest capacity150

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

      Find the Best Price

      at the Viceroy Riviera Maya

      Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

      Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

      If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.