Viceroy Riviera Maya
Playa Xcalacoco Frac 7 | Playa del Carmen 77710 [SEE MAP]Playa del Carmen [SEE ADDRESS]
Courtesy of Viceroy Riviera Maya
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Overview
- Location
- Playa del Carmen
- Hotel Class
- 5.0-star
- Property Type
- Resort, 41 rooms
- Primary View
- Ocean
- Style
- Traditional, Rustic, Opulent
Explore
Scorecard
- 5.0Hotel Class
- EXCELLENTCritic Rating
TripAdvisor Traveler Rating
Rankings
U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.
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Critic Reviews
Other Awards
- Travel + Leisure World's Best Awards 2019
- Frommer's Exceptional
- Condé Nast Readers' Choice List 2019
- Forbes Travel Guide Four Star Awards 2019
- AAA/CAA Four Diamond Awards 2019
While families with kids should look elsewhere (children under 12 are not allowed) couples looking for a secluded, romantic retreat – who aren't afraid of splashing the cash – will be sure to find it here.
Palapa villas with lots of wood and rattan are connected by meandering pathways at this property formerly called The Tides.
The resort makes the most of its setting, greeting guests with a copal-smoke blessing performed by a Maya shaman, but the winding paths through deep greenery and the appearance of the occasional monkey may not be for everyone.
Other Awards
- Travel + Leisure World's Best Awards 2019
- Frommer's Exceptional
- Condé Nast Readers' Choice List 2019
- Forbes Travel Guide Four Star Awards 2019
- AAA/CAA Four Diamond Awards 2019
Guest Reviews
A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1518 have reviewed the Viceroy Riviera Maya, giving it a rating of 4.5, on a scale of 1-5.
TripAdvisor Travel Rating:
TripAdvisor Travel Rating:Guest Rooms
- Complimentary Wi-Fi access
Standard room size: 1000 square feet
- Premium channels
- Workspace/desk
- Minifridge
- Bathrobes/slippers
- Minibar
- Shower/tub combo
- Separate shower
- Separate tub
- Internet
- Wireless internet
- Free internet
- Fee for internet usage
- Guest rooms with patios and balconies
- Adjoining rooms available
Location & Parking
- Airport transfers available for additional fee
- Located 32 miles south of Cancun International Airport
- 24-hour valet parking ($8)
- 24-hour self-parking (free)
- Airport shuttle (with fee)
- Car service
Within walking distance of:
- Bus stop
- Restaurants
- Movie theater
- Train station
- Beach
- Theater
- Subway/metro stop
- Grocery store
- Shopping
Dining
- Room service available from 7 a.m. to 11 p.m. daily
- Candlelight beach dinners can be arranged for a fee
Number of restaurants: 2
Cuisine Types: Italian, American
- Fine dining
- Casual dining
- Quick service cafe/coffee shop/marketplace
- Bar/lounge
- Room service
- 24-hour room service
- free breakfast
Pool
- Poolside butlers provide beverages and cooling face towels
- Diving excursions can be arranged for a fee
- Lap pool
- Wading pool
- Lazy river
- Family pool
- Infinity pool
- Whirlpool/hot tub
- Adults-only pool
- Lifeguard on duty
- Poolside service
- Waterslide
- Deck chairs or cabanas
- Pool bar
Spa
- Spa open from 9 a.m. to 8 p.m. daily
- Facilities include two steam rooms and his and hers dressing areas
Services offered:
- Massage
- Facial
- Body Treatments (i.e. scrubs, wraps)
- Salon services
- Outdoor treatment area
- Steam room
- Sauna
Kids
- Kids Club
- Free Kids Club
- Fee for Kids Club
- Cribs
- High Chairs
Fitness
- Reservations required for yoga classes
- Loaner kayaks at beach
- Weight equipment
- Cardio equipment
- Yoga mats
- Free fitness classes
- Premium fitness classes (with fee)
Business
- Full-service catering
- Property can host banquets for up to 150 guests
Number of meeting rooms: 5
- Business center
- Meeting rooms
- Meeting and event planners available
Pets
- Pets allowed (with fee)
- Dog walking
- Pet-sitting
Wedding
- Gourmet catering
- Honeymoon and wedding packages
- On-site wedding coordinator to assist with the details
Maximum wedding guest capacity: 150
- Hotel hosts weddings
- Outdoor space for weddings
- Wedding planners available
Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.
Find the Best Price
at the Viceroy Riviera Maya
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.
Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.
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