The Wagner at the Battery

Two West Street | New York, NY 10004  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

More than Just a great place to stay Mohamed and the Wagner Hotel are the Gold Seal of Service

Jun 18th, 2019

New York City is not limited to beauty and service when it comes to hospitality. As the travel season is upon us I am sure many are planning the next NYC trip and looking for the perfect hotel. With so many options I will share why the WAGNER is my top pick! The staff is stellar. During my families visit we were to arrive after check in the staff was accommodating and welcoming during our 3am arrival. We were greeted with warm faces and professionalism that was bar none! The room was impeccable, spacious and well appropriated, the spa tub and shower perfect for relaxing and the location could not have been better. Capturing the NYC essence, we were minutes away from everything! Wall Street, World Trade Center, Soho, the pier, Statue of Liberty, museums, food, shopping, neighborhoods with a vibe, you name it we were there in minutes. By Uber walking or using a hotel offered bike you can see it all. If you not convinced this is the perfect place to stay then let me share a quick story...On day two of my family stay I fell ill. After online consultations, remedies and trying to wait thing out I realized I was experiencing a full on medical emergency. My sister called the front desk and on the other end of the phone was a calm, resourceful, well equipped staffer Mohamed Katiq. Mohamed is the epitome of what any team should hope to have as part of their staff. He is the Gold well Platinum standard! He embodies the perfect cross sector of professionalism and empathy. With his quick thinking, medical professionals were onsite with on minutes. EMT, Police, hotel staffer were both calming and quick to action. Following the resolve of my health scare and returning to the hotel we were treated like family. The lovely house keeping staff even provided extra ginger for tea! Mohamed and the Wagner Hotel has exceeded my expectations. I can not say enough about this team. I have already booked my next stay! If your in the New York area and want to be assured that the hotel staff is well prepared for any situation, and you are treated as a valued guest I recommend the Wagner as Mohamed and team provide first class service and are truly New York’s finest. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great choice

Jun 18th, 2019

Spent four nights here with family last week, the hotel is in a quiet yet convenient spot, rooms are large and well appointed (especially by Manhattan standards) and staff were a pleasure to deal with. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

High standards of hospitality

Jun 16th, 2019

Wonderful former Ritz Carlton hotel. Reminds me of the Eau near Palm Beach. Extra effort from when you walk in the front door. Richard at the front desk was super-efficient and kind. Excellent restaurant off the lobby. Three color carrots, ricotta and kale was creative and delicious. Clean, luxurious and well-run refuge from the hustle and bustle of Manhattan. Even if you do not get the precious rooms with the views of the statue of liberty, you will love this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My stay at Wagner

Jun 15th, 2019

Mohamed elyamani and his wagner hotel is outstanding . He made our stay very pleasant and comfortable. This has exceeded our expectation of Ritz Carlton we knew.. Wagner is the place to stay! I recommend this place to any New York visitor. BTW, the Wagner bikes are awesome! Bed very comfortable TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing hotel stay

Jun 15th, 2019

Mohammed and Aziz is amazing at the front desk. I would come back here any day. The service is even better than the Ritz. I really was amazing we made every day the mattress was comfortable and you going to TRIPADVISOR.COM USER