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at the The Water Club at Borgata
Nov 18th, 2019
stayed at the Borgata water tower with friends for a night It was not clear that we could valet in their lobby vs. Borgata on the phone when we booked. Then I booked in my husbands name and he was not on the trip to they had to redo all the reservation. NO mini bar, or even just water in the rooms, front desk to lobby. Casino was crowded and smokey. TRIPADVISOR.COM USER
Nov 17th, 2019
I did a one night stop over on my way home from Maryland. From valet to check in to room all was fantastic. The room was comfortable and readily available. Staff was helpful and friendly. This was my first time at The Water Club and I was extremely satisfied. TRIPADVISOR.COM USER
Nov 16th, 2019
I enjoy the Water Club but unfortunately the rooms aren't always clean when I check in. This visit there was a sunflower seed, a water bottle cap, and crumbs on the carpet as well as a stain on the sheet. When I spoke to the housekeeping supervisor Pat I was told it was because they were busy on Veteran's Day. What kind of excuse is that? TRIPADVISOR.COM USER
It's all about the people!
Nov 13th, 2019
The Water Club at the Borgata is a wonderful place for a resort type getaway. While it's only steps away from the casino and the wonderful restaurants, it is quieter than the Borgata, and the pool areas are adult only! But it is the people take it over the top. In particular, Don Brown treats you like you're a celebrity. He is engaging, high energy, friendly and always asking if everything is OK or to let him know if we need anything. We're far from high rollers, and come only 2-3 times a year, but Don Brown greets us like we're there every week. With all of the great restaurants, the activities like Bingo & Comedy Club, the wonderful spa, gym and pools in addition to the casino, you feel like you're at a resort in the islands. Speaking of restaurants, Ishakaya has wonderful food, and our server Pim Yei was fantasic..... very attentitive, upbeat & made excellent recommendations on the menu. TRIPADVISOR.COM USER
Excellent. Wont be disappointed.
Nov 12th, 2019
The staff is very friendly and helpful. I did not have to wait long at check in and they have the express check ut where you drop the key in a box by. The hotel and casino is very clen whhich is very important for me. Employees are always walking around cleaning the floors etc.. Will stay there again TRIPADVISOR.COM USER
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