The Westgate Hotel

1055 2nd Ave | San Diego, CA 92101-4811  [SEE MAP]San Diego, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

The Westgate is the Best-gate

Feb 17th, 2020

When you first get there I felt like I had traveled back in time to the age of the Titanic. We were met by a very helpful valet host who held the door open for us and offered to assist with our luggage. Check in was fast and pretty smooth, Daniel was quick and friendly. They give you an old school (with a modern chip) metal key. Was cool but if you dont have a key ring/chain was tricky keeping tabs of. The rooms were very nice. The bathroom is grande that's for sure with gold plated metal hardware, a large vanity and nice complimentary array of personal hygiene care. I was on the 16th floor. Great view of the city. The room had a Keurig (never used it) a small fridge and a safe which you use a personal credit card to lock and unlock. The desk was very nice and there were 2 large seats. The gym facilities were amazing to use. The pool deck was also spectacular with a 1/10 mile rubber track, a crossfit area and spin class area. The classes cost $10 for guest but are worth up. I was there for a week long conference. The hotel staff were always very friendly and quick to open a door for you. The entire hotel is beautiful. The front desk members including Daniel were helpful in giving suggestions for places to eat and directions. The hotel bar and restaurant are pretty spectacular. Only visited it once on Thursday the 13th. The bartender could have been a little friendlier for me and my friends who had a couple of cocktailmls a piece. The only drawback and this isn't anything on the hotel are the public electric street cars. From 4:30 am until 1 to 2 am they horn signal is louder then anything even 16 stories high making it difficult to sleep if you are a light sleeper such as myself. Besides that if were to visit San Diego again I would seriously consider staying at the Westgate again as well as suggesting it to others. And on my last day I had the assistance from the concierge woman in checking out. She informd me she had been there for a long time and it showed. Her knowledge of the hotel and its culture were excellent. She took a lot of pride in the hotel and was very friendly. Thank you for the accommodations. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Old but clean and spacious roomd

Feb 14th, 2020

The rooms and decor are outdated but everything was clean, well maintained and the rooms nice and clean. Gym is awesome so pack appropriate gear. You will not be disappointed. Service to the rooms was slow. They came to change the sheets after 5 pm. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First Class Hotel Managed by First Class People

Feb 14th, 2020

I have been in the hospitality industry for over 40 years and rarely to I meet staff who are truly professional in everything they do to make a guest feel special. Shraddha Carlin, Chef Concierge is the best I have ever come across in my many trips around the world. Alex the manager of the lobby bar is truly a gentleman with a wealth of knowledge and experience. These two people made us feel like we were part of their family. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Chef Concierge

Feb 9th, 2020

Shraddha Carlin was on it! We were in San Diego for a business trip and Shraddha helped with our corporate planning and personal activities of the participants. I would recommend Shraddha any day she was the best! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Overpriced

Feb 8th, 2020

I stayed here with my husband in February 2020. Did you know valet parking is mandatory and that they'll charge $40 for it? No? Well, they do. You don't get a choice. That was surprise number one. After that, it was just a long list of charges for what was ultimately an average hotel. Wanna use the mini-fridge? $20. Want that free breakfast they offered as an incentive to book through their website? It's actually $19/person. And on and on and on. On top of this, they issued us a dud room key. We went down to get it fixed, they said they fixed it, and it was still broken afterward. I advise you to book elsewhere and get more bang for your buck. TRIPADVISOR.COM USER 

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