The Westin Bonaventure Hotel & Suites

404 South Figueroa Street | Los Angeles, CA 90071  [SEE MAP]Los Angeles, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Valet Parking

Aug 17th, 2019

First they lost my ticket— whatever, no big deal, they got me my car back eventually. But my stereo system is now a complete mess! For some reason whoever drove my car put the my stereo into demo mode & it’s taking me absolutely forever to get it back to the way I had it! I’ve yet to get to get my phone to connect via Bluetooth. It’s a really nice hotel, to be fair, but c’mon. Why are you messing with my stereo?! :( TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Home away from home

Aug 13th, 2019

Outstanding hotel in the center of Los Angeles. Love the location close to everything, the quality of the service is great and the price is right. I will stay here again. Only thing I missed was the shuttle from the Hotel but you have other alternatives like Uber or Lift. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Westin is Wonderful but the area is not as safe as it used to be.

Aug 11th, 2019

I have been staying at the Westin on and off for the last 22 years and I recently spent 5 days here. During this visit, Check in was a disaster. We were checking in for a conference and had to wait for over 3 hours for a room but the hotel is still one of my favorites. The Westin beds and linens are always the best but there wasn't a light fixture in the room that wasn't cockeyed or falling apart. Our particular room was small but very clean. The housekeeping staff does an excellent job. While the hotel is an iconic architectural masterpiece the problem is that over the years this area of downtown LA has really gone down hill. The homeless population has skyrocketed and sadly we were harassed for money and followed in broad daylight. Neither myself, nor my friends felt safe. Maybe we and the city of LA should make a better effort to help the homeless as it is such an unfortunate, sad situation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good location, Room a little worn

Aug 9th, 2019

I stayed here for a couple of nights in July 2019 for business. It has a good location if you need to be downtown. The furnishings in my room were looking a little worn. I saw my co-worker's room a few floors up and it was much better. I guess they are updating from the top down. That said, it was clean and the Heavenly Bed was comfortable as always. I also like the retro, industrial feel of the lobby. BTW- I used to LOVE "It's A Living" so that's another reason I wanted to stay here. :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Decor Pure Beauty ,Staff Amazing, Room Comfortable and Close to Everything!

Aug 6th, 2019

This hotel is close to everything the rooms are amazing and the views are amazing I watched the sunrise and sunset from my room!! The staff was very helpful and checking in was quick and easy the front desk staff was very informative about attractions! TRIPADVISOR.COM USER 

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