The Westin Toronto Airport

950 Dixon Rd | Toronto, CA M9W 5N4  [SEE MAP]Toronto, CA  [SEE ADDRESS]
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Courtesy of The Westin Toronto Airport

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at the The Westin Toronto Airport

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Guest Reviews

TripAdvisor Traveler Rating 5

Atmosphere restaurant

Jul 19th, 2019

Love the Westin hotel especiallyHugo in the atmosphere restaurant at breakfast time. Really makes you feel welcome to this already amazing hotel! Please pass on my thanks as he is a credit to the company! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome service and stay

Jul 17th, 2019

Eddie went above and beyond to ensure that we had an amazing stay. Highly recommend, thanks eddie for being understanding and patient with us. The room was clean and spacious, and the morning buffet was the perfect start for the next day. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful room

Jul 15th, 2019

Eddie at check in was so friendly and helpful. Several hours later he addressed me by name when I walked by. Such great service and such a nice hotel. I also had a great meal at the restaurant located in the lobby. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Few Days in Toronto

Jul 9th, 2019

We stayed at the Westin while visiting Toronto, the hotel is lovely and Munir at the front desk is amazingly helpful and knowledgeable. The airport shuttle is particularly useful when hiring cars and going into the town Thanks TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Nothing went right

Jul 7th, 2019

Stayed for 5 days. 1. There were 3 fire alarms and two power outages. 2. I booked weeks in advance, received a confirmation and the reservation was still screwed up. They charged the wrong credit card with the incorrect rate and then some. It took 45 minutes and two staff personnel to get it sorted out. They eventually fixed the rate but could not release the hold which was nearly 1.5 times what it should've been. There was never an explanation about how or why the reservation was screwed up. 3. I had to have my room card reprogrammed 3 times in 24 hours because it worked once but not a second time. 4. At check-in staff said that breakfast was included - false - it was extra. I am afraid to see whether or not they have charged me for things that should've been included (ie parking). There was no gesture from staff for any of the inconvenience. Overall, very disappointing experience. TRIPADVISOR.COM USER 

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