The Westin Chicago Northwest

400 Park Blvd | Itasca, IL 60143-1212  [SEE MAP]Itasca, IL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

WiFi Not Free...even for Platinum??

Jun 21st, 2019

Nice property, nice rooms, clean, staff is usually attentive...received bill from stay and noticed Wifi charge...but Wifi not free for Platinum Members in Marriott's Bonvoy program...whats up with that? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Location not great but pleasant staff

Jun 17th, 2019

Arrived late in the evening to be told our room was no longer available so we were moved from two double beds to a king. We were given breakfast and vouchers to compensate which were very welcome and appreciated. Hotel was extremely noisy due to two weddings and some convention. Sports bar food was nice, had the burger and Nutella crepe (should be bigger). Server was great even though the bar was packed she was on top of everything. Only complaint and where they dropped a star was there were hairs all over our bathroom door and the toilet was blocked before we got there. Not what you’d expect for price we paid. Location ok but not many food options around. Would stay again although above mentioned letdowns put a dampener on our stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Friendly, professional, comfortable

Jun 7th, 2019

I wish I could have gone back here two weeks later for another visit but they had raised their rates dramatically. I was paying $136/night. Two weeks later it was over $250 a night. I really liked the hotel, but couldn't justify to my client the higher rate. It's a great hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

They took Great care of me

Jun 2nd, 2019

I missed the connecting flight to Copenhagen Denmark and needed a hotel at 1:30am. I called the hotel and they were great. They helped me save a lot of money on a taxi and when i got there without my luggage they set me up with the basic necessities. My room was large and clean and the breakfast buffet was good. I have nothing negative to say about my stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good stay

May 12th, 2019

Huge property. Well maintained. Very clean. Spacious rooms, comfortable beds. Spotless linens. Good amenities. Had some issues with the hot water late evening, when reported we're immediately taken care of. Some noise from events held at the property so if you are noise sensitive I would check in advance if there is a late night party happening. Outstanding customer service provided by Orlando at front desk. Thank you. TRIPADVISOR.COM USER