The Westin Cincinnati

21 E 5th St | Cincinnati, OH 45202-3114  [SEE MAP]Cincinnati, OH  [SEE ADDRESS]
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at the The Westin Cincinnati

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Guest Reviews

TripAdvisor Traveler Rating 2

Great location...typical corporate hotel....better values elsewhere downtown

May 23rd, 2019

Check in was fine. That's about it. Average room. For $275/night (after taxes), I was surprised and disappointed to discover there is no full service restaurant at the hotel. There's some sort of "cafe" attached to the hotel where you can order sort of a full breakfast, but you have to do that yourself, and bus your own table. Not that I mind, but that's the level of service I get at a Comfort Inn for $100 a night, Not a "high end" hotel for $275/night. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Ingredients

May 22nd, 2019

Great staff at the Lobby restaurant. Very friendly and accommodating. I stay frequently at this property for work and one of the best parts of my day is interacting with the staff at Ingredients restaurant. While all of them are excellent, one stands out because she always makes sure that my colleagues and I are satisfied. Felicia Deward has always leaned forward and is exceptional person. I always look forward to seeing her when I'm there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

May 21st, 2019

My stay was awesome at the Westin. I've never felt a better welcome when staying at a property for such a short stay. the front Desk agent gave me recommendations on where to eat and also acknowledged me by name. I believe her name was Dion, she made my stay feel like home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice Experience and Ingredients Was Wonderful

May 20th, 2019

I booked two rooms at the Westin for 5/18 to 5/20. We ate several times at Ingredients which is off the lobby downstairs. It had really good and quick food. For example, I had a grilled cheese that was excellent along with a bagel every morning. Karen and others loved their salads. The Westin's work out area is very strong. The pool also is nice. The bar is large and we stopped once with great service. The rooms were very clean and very comfortable. Marriott does a nice job across its properties although this one was good in the past. I will stay again. And parking is reasonable, about 14 per day self parking. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Graduation weekend

May 19th, 2019

After 35 years of staying in Cincinnati a few times a year, we will never stay at the Westin again. Had to ask to change rooms at 12:30 am due to a loud party and smoke from room next door. The next morning, the manager knew nothing about our issue because the night staff didn’t bother to tell her. We were given a discount on one night. Place has seen better days and is badly in need of a renovation. Highest price hotel in downtown with worst room service and basic rooms. TRIPADVISOR.COM USER