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The Westin Dallas Park Central

12720 Merit Drive | Dallas, TX 75251-1206  [SEE MAP]Dallas, TX  [SEE ADDRESS]

Courtesy of The Westin Dallas Park Central

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Great business hotel with top-notch customer service
11 miles outside of downtown
Like most Westins, this Park Central hotel is comfortable and spacious, with guest rooms boasting cozy Heavenly Beds and spa-worthy bath amenities. However, if you're in town on vacation, recent guests recommend that you book elsewhere. The Westin Dallas Park Central's location in North Dallas (about 11 miles from downtown) is not the most convenient for tourists. Business travelers, on the other hand, should take a closer look at this property; the business center makes working on the road less of a hassle, while the Westin Dallas Park Central's 30 meeting rooms and its proximity to several industry headquarters make it an ideal convention location. If you're in town to do some spending, consider this Westin property for its proximity to both the NorthPark and The Galleria shopping centers. Although many visitors say that the guest rooms are outdated and in need of a deep cleaning, most note that the customer service here is top-notch. Plus, Marriott Bonvoy members can use points to cover the room rate.
Dallas, TX
Hotel Class
Property Type
Hotel, 536 rooms
Primary View



  • 4.0Hotel Class


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Critic Reviews



This hotel, popular with business travelers, frequently hosts conferences. Guests can request a Westin Workout room with in-room equipment, including treadmills, stationary bicycles, and medicine balls. In-room spa services are also available.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 670 have reviewed the The Westin Dallas Park Central, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 670 reviews 4.5 (based on 670 reviews)

Guest Rooms

Traditional rooms at The Westin Dallas Park Central are somewhat small, but filled with signature Westin amenities, including Heavenly Beds and Heavenly Bath amenities, large desks with ergonomic chairs, 32-inch flat-screen televisions, 250-thread-count sheets, hair dryers and coffee makers with Starbucks coffee.
  • Complimentary newspaper and White Tea bath amenities
  • Complimentary minifridges available upon request

Standard room size351 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located in North Dallas close to several corporate offices in the Telecom Corridor, The Westin Dallas Park Central appeals to business travelers. Nearby corporate headquarters include Texas Instruments, Raytheon, MCI, Perot Systems Corporation, CompuCom, Deloitte, JCPenney, AIG, Ericsson, Nortel Networks, Software Spectrum and Alcatel-Lucent. The Galleria, NorthPark Center Mall and several dining and entertainment options are also located within a 5-mile radius of the hotel and the hotel’s complimentary shuttle service is available to transport guests to nearby corporate offices, as well as the dining and shopping destinations.
  • Dart Light Rail System to the downtown area nearby
  • Located 21 miles east of Dallas/Fort Worth International Airport; Dallas Love Field Airport about 12 miles southwest
  • 24-hour valet parking ($25)
  • 24-hour self-parking ($14)
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


Urban South Dine, the signature restaurant at The Westin Dallas Park Central, is located in an atrium and offers casual American fare for breakfast, lunch and dinner. 1856, the lobby lounge, serves Starbucks coffee in the morning and a variety of light bites, cocktails, local spirits and craft beer in the evenings, and hosts the weekday Westin Unwind happy hour.
  • 24-hour room service
  • Childrens menu available

Number of restaurants2

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The heated pool at The Westin Dallas Park Central is located on the rooftop and offers views of downtown Dallas. The large pool deck is landscaped and furnished with comfortable lounge chairs for sunning, and food and beverages are available through room service.
  • No lifeguard
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Westin Dallas Park Central does not offer the Westin Kids Club, but does feature standard amenities like Heavenly Cribs, high chairs and childrens menus. Kids can also use the rooftop pool.
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The 24-hour WestinWORKOUT Fitness Studio features treadmills, stationary bicycles, elliptical trainers, stair steppers and weight-training equipment. For outdoor enthusiasts, the RunWESTIN program offers guided runs three days a week.
    • New Balance loaner gear available for a $5 rental fee
    • WestinWORKOUT rooms available with cycle or treadmill
    • Runner's World jogging/walking maps available
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The Westin Dallas Park Central features more than 42,000 square feet of indoor and outdoor event space, including a rooftop venue that can accommodate up to 250 guests. The Grand Ballroom is massive and can host 2,000 attendees in a theater-style configuration or a reception. For individual business travelers or small groups of four, the hotel offers Tangent at Westin, a private and fully equipped smart technology workspace that can be rented by the hour.
    • 24-hour business center
    • Complimentary shuttle service within 5-mile radius
    • Bonus of 1,000 Starpoints for every 10 room nights (up to 100,000 maximum)

    Number of meeting rooms30

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    Four-legged guests (both cats and dogs) that weigh 40 pounds or less are welcome at The Westin Dallas Park Central. A nonrefundable cleaning fee of $50 per stay is charged at check-in and guests must sign a pet damage waiver. Pet amenities include a pet welcome kit, Heavenly Dog beds, food and water bowls and a mat.
    • Front desk must be notified if leaving pet unattended in room
    • Pets must be leashed or crated in public areas
    • Guests must be present for housekeeping service
    • Pets allowed (with fee)
    • Dog walking
    • Pet-sitting


    Popular wedding venues at The Westin Dallas Park Central include the large Grand Ballroom, furnished with elegant icicle chandeliers and sparkling mirrors; the light-filled Covington Ballroom with 17-foot ceilings; and the unique Elevate Ballroom on the 20th floor that features floor-to-ceiling windows and spectacular city views.
    • Outdoor roof deck venue weather permitting
    • The Grand Ballroom can host up to 2,000 guests for a reception and up to 1,200 guests for a banquet

    Maximum wedding guest capacity2000

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

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