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at the The Westin Desert Willow Villas, Palm Desert
Pool Staff Was Amazing!!!!
Jul 17th, 2019
I was very pleased and felt very comfortable with the service that we got at the Quiet pool , pool attendant (Bryan Q) was very polite and received us with a warm welcome and towels in hand. Pool staff comes and checks on you to see if you need anything and if you’re okay ! Will definitely be back in a couple of months. TRIPADVISOR.COM USER
GREAT FOR GOLF!!!!
Jul 16th, 2019
The most pleasant golf experience I ever had. They came to pick us up right from the room. Ice water every 3rd hole. Amazing fairways and bunkers. Everyone was very helpful and added to a great experience. TRIPADVISOR.COM USER
Hot fun in the desert!
Jul 13th, 2019
Loved this hotel in Palm Desert! We stayed in a deluxe one bedroom and it worked great with our family of four, full kitchen, large bathroom, balcony, dishwasher, washer/dryer and fireplace! Large property with lots of pools and activities. If you have kids then this a great place, several pools have water slides, basketball and volleyball, kids club (extra $), pool side activities (some extra $), movies in the pool. Lots of games, large battle shop, checkers, corn hole, ping pong, bingo, etc. There is also a teen room. FYI...NOVELTY FLOATS ARE NOT ALLOWED. Leave your unicorns, pizza shapes and flamingos at home! Regular circular tubes and chair floats are allowed and sold on site...we saw at least 5 families a day walk a across the resort with large inflatable floats that were rejected. :( There is also a nice quiet pool, it's not adult only, but it quiet factor is enforced. One thing to note is to check on what housekeeping service you have. We had NONE and it was an extra fee for a "tidy up" or "full clean". Really not a big deal, we just didn't know...the info is on the back of your parking card...we did not see until we were leaving and tossing the card (ha!) and it was not pointed out during our check-in. I suggest asking. The shuttles run around the property and someone was always asking us if we needed a ride. Super helpful. They gym is big, well stocked and in good condition. TRIPADVISOR.COM USER
Jul 12th, 2019
Exelent service from Angélica in recepción She resolve our dificults very good person on the internet we found a good price for the room and when we arrived it was different and when we spoke with Angelica, she helped us very kindly and her manager also did it, that is why we are very happy and grateful, we will surely come back in the future TRIPADVISOR.COM USER
Quiet pool not very quiet
Jul 9th, 2019
As an owner, not very happy when they allow children to play in the quiet pool area. If you are looking for relaxation this is not the place to come to. You may want to try another hotel where the security is better and the pool service could be much better TRIPADVISOR.COM USER