The Westin Excelsior, Florence

Piazza Ognissanti 3 | Florence, FI 50123  [SEE MAP]Florence, FI  [SEE ADDRESS]
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Courtesy of The Westin Excelsior, Florence

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Guest Reviews

TripAdvisor Traveler Rating 5

One the best hotels we have ever stayed

Jul 19th, 2019

I would HIGHLY recommend this hotel for anyone passing through Florence. Entire staff was over the top friendly and accommodating. Downstairs bar is very nice, and they have music playing nightly. Rooftop bar area has the best views of the city. Rooms are really nice. We stayed on a higher floor which had great views. We will definitely be back soon! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Hotel, Great Service & Staff

Jul 14th, 2019

I took my son for his 12th birthday to Florence and we stayed at this beautiful hotel for 4 days. The hotel is less than 1KM from all the main sites of the city center, with beautiful views on the Arno river. Rooms are very spacious with high ceilings very comfortable beds and very authentic chic furniture Amazing rooftop and incredible reception area The staff are very helpful, cheerful and friendly. The concierge made great dining suggestions for us as well It’s definitely the best hotel to stay in while visiting this beautiful city. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

Jul 14th, 2019

We would highly recommend this beautiful hotel! The staff is very friendly. Do not miss the roof top bar! It has a stunning view and excellent drinks. We will definetly come back when we visit Florence again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Hotel, Well-located

Jul 13th, 2019

The Excelsior is right on the Arno with spectacular views from some rooms and it is nicely appointed. Breakfast is OK and service is good for Italy. Definitely recommend it. Try the rooftop bar. The rooms ar eup to date with good outlets for foreigners. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful Hotel and Staff

Jul 9th, 2019

I had the most wonderful experience at the Westin Excelsior! First of all the entire Concierge Team and Raffaello were just AMAZING! They were able to secure my tickets for the Uffizi and Accademia and offered dining recommendations and secured them. I was upgrade to an Arno View Room that had 2 balconies that provided amazing views to enjoy during my staff. The bed was SO comfortable and the bathroom was great size with a bathtub and shower. The bar on the lobby level and the rooftop bar was both incredible! Breakfast was fantastic each morning with amazing service. The location of this hotel is fantastic, so I was able to walk around all day and night with ease! I can't wait to return back to Florence and I will for sure stay at the Westin again! Thank you, Jaime TRIPADVISOR.COM USER 

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