The Westin Galleria Dallas

13340 Dallas Pkwy | Dallas, TX 75240-6603  [SEE MAP]Dallas, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

One of the best stays!

Jun 20th, 2019

We stayed at this hotel for 3 nights. It is centrally located. We traveled less than 10 miles to do all we intended on doing. The entrance to the mall is right downstairs. Great place to relax , great shopping,great food, great surroundings, great entertainment. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Customer Service

Jun 17th, 2019

This hotel has always been one of our favorites due to its location, ambiance and great views. It's very popular for a reason. I also want to commend them for their excellent customer service We had some issues and Zander, one of the managers, went out of his way to help us find a solution. If you're traveling with teens or older children, this hotel is especially good because kids can walk around The Galleria. There are also numerous restaurants within The Galleria and nearby. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Valet staff

Jun 14th, 2019

The valet staff was great, especially Ivan he was very helpful and made things easy. Front desk was friendly and helpful as well. The stay was amazing everything went smoothly. I will definitely will be coming back to this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Anniversary Trip!

Jun 14th, 2019

My wife and I celebrated our 42nd wedding anniversary with a trip to Dallas to visit family and friends. We stayed at The Westin Galleria Dallas for 4 nights in June 2019. The stay greatly exceeded our expectations. Everything from check-in to checkout was first class. The corner suite that we enjoyed was great as was the Concierge Lounge on the 21st floor. There is an excellent seafood restaurant in the lobby. I would highly recommend this hotel to anyone. If not a member of the Marriott Bonvoy loyalty club, you should join. I have almost 2 million points and stay with Marriott every opportunity that I get. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great gym

Jun 10th, 2019

Average Westin with a well above average gym. Attached to the Galleria mall with plenty of food and shopping options there and within a 10 minute radius. The mall and hotel are very busy on the weekend. Not uncommon to see the valet area completely packed with luxury cars on the weekend. The hotel is animal friendly and there are a LOT of dogs here. The pool is private and nice. The gym has plenty of cardio equipment, a TRX setup, kettle bells, benches, and dumbbells up to 100lbs which is pretty rare for a hotel. It would be nice to see Westin offer Internet TV (HBO and Netflix) complimentary for guests like many hotels do. Go green option allows you to opt out of room cleaning and get 500 extra points per night. I like that, but had a hard time getting them to come clean and restock the room. Took two days to get them to come clean after multiple attempts with front desk, and service line. Overall convenient and comfortable hotel with good food options and gym. TRIPADVISOR.COM USER