The Westin Grand, Vancouver

433 Robson Street | Vancouver, CA V6B 6L9  [SEE MAP]Vancouver, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderful!

Apr 19th, 2019

We were in a suite. This worked really well for us, a couple with a kid. It was great! The hotel is well located to Rogers Arena, restaurants and shopping. The staff were nice and the elevators were speedy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Shaped like a Grand piano

Apr 8th, 2019

Spring break, took Amtrak up from Seattle. Stayed 4 nights in room with queen bed, small separate sitting area, and nice bathroom. View was beautiful. The shower head was called Heavenly shower but not sure what was heavenly about it, seemed like a regular shower head with less water pressure. Free WiFi & water bottles. Fruit/mint infused water in the lobby. There’s a ground level & lobby level, proceed to lobby level to check in. I knew it was a pet-friendly hotel but some hotels that allow pets allow them only on certain floors. This hotel was not one of them. Asthma kicked in & life was miserable for those few days. Carpet inside rooms don’t help if pet dander is everywhere. Foregoing maid service got us $5 daily credit to the hotel restaurant. Staff was friendly & accommodating. Location on Robson makes it super walkable to everywhere in downtown. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Perfect for our one night stay--just wish they could provide a rollaway

Apr 1st, 2019

We checked in after midnight. The front desk staff could not have been nicer or more efficient, and they happily upgraded us to a king suite (from a queen suite) when we asked and agreed to a late checkout (we are Bonvoy gold). The pull out queen sofa bed was the only sore point of the stay--I wish it had been more comfortable, or that they could have provided a rollaway, though I assume they can't because it would be against safety regulations, as the suite is quite small. Location was ideal for us, walking distance or a very quick taxi ride from everywhere we wanted to go. Would definitely stay here again, but might opt for two connecting rooms next time for a better bed situation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

one night getaway

Mar 27th, 2019

the room was good with nice amenities. a bit pricey for the room snax and drinks tho. the bar food was okay at happy hour and the drinks were outrageously priced. to be honest the one I had didn't taste like anything just very sweet. staff were courteous. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Disappointed

Mar 23rd, 2019

Was quite disappointed by this Westin. There was only one functioning elevator and we had to wait 20 minutes to get down from our floor. Every time we wanted to go up, it took another 20. Bad exeperience my end. Everything else was fine. TRIPADVISOR.COM USER