The Westin Guadalajara

Av. De Las Rosas 2911 | Guadalajara 44530  [SEE MAP]Guadalajara  [SEE ADDRESS]
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Courtesy of The Westin Guadalajara

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Guest Reviews

TripAdvisor Traveler Rating 5

Good choice

Jan 26th, 2020

Very nice hotel, modern clean, comfortable rooms. Nice buffet breakfast, very nice friendly staff, convenient area, very quiet, especially when no trade shows at the across the street expo center. I will definitely go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel, a little far from everything

Jan 7th, 2020

This is a beautiful property, located across the street from the Guadalajara Expo, a huge conference centre. So, if you’re visiting GDL for business, location might be perfect. However, if you’re traveling for pleasure, the Westin is slightly out of the way. Nevertheless, it remains an excellent option since taxis are very inexpensive in GDL. Service is excellent. We were too late to book for the special banquet on Christmas Eve, but they organized special room service for us, and it was great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Smelly pillows

Dec 14th, 2019

When I went to check in I told the front desk clerk that I was a gold member of SPG He told me because I booked over the Internet that I’m not allowed to get any perks or upgrades I’m surprised that he doesn’t realize that most people book over the Internet Expedia hotels.com bookings.com trip advisor.com The problem is not the upgrades are the perks is. In the matter he talk down to me was a bit be literally That’s fine, The counter in our bedroom was dirty with sticky stains from somebody’s soda or coffee that’s fine That night we called them for some extra pillows The chambermaid showed up with pillows that were so smelly we were almost vomiting We called the manager he came up ; he smelled the pillows his face said it all they were disgusting We showed him the desk that were sticky he said he would have a clean in the morning And apologized for the pillows and got us new pillows The next day we got back at 3 AM I guess they forgot to clean sticky and stained still there So sad love the hotel Terrible location hard to fine won’t stay there no more We go to Guadalajara to go shopping we go to Guadalajara to go shopping so this location is not good for us at night time I’d be leery But dirty stinking pillows no thank you TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

On point

Oct 21st, 2019

Basic, with nice/modern good look and feel. A Westin as everywhere else. Very good customer service, comfy rooms (very well isolated, no noise at all), good breakfast buffet. We had some meetings in their meeting rooms and everything was as planned and promised. Good job to all. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great property

Oct 11th, 2019

I stay in a lot of hotels. I found the rooms to be quite comfortable and the staff extremely friendly. The location is not ideal but a great hotel nonetheless. Breakfast is wonderful. Still thinking about all of the fresh fruit served. Will return on business again! TRIPADVISOR.COM USER 

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