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at the The Westin Houston, Memorial City
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Front Desk Awesome
Jan 18th, 2021
Ms. Chen at the front desk was so hospitable. She was very informative about everything and made us feel welcomed. The rooms are amazing and easy access to the property. Great access to hospital and mall. TRIPADVISOR.COM USER
Wonderful property and staff on mult levels
Jan 8th, 2021
I stayed here with my family over the Thanksgiving weekend. It wasn’t my first time here and this stay has added to my earlier positive impression. The property itself is a great facility with a good workout room, nice pool area, and even guides on taking local running trails. The staff has been very nice. They’ve been able to re-establish breakfast even with COVID and are observing reasonable precautions. They recognize my Marriott status and we got a good upgrade as well. Praise all around! TRIPADVISOR.COM USER
Dec 24th, 2020
The staff was very accommodating and friendly. They went above and beyond to make you feel welcome. Felt safe and secure at this property. The room was very clean and spacious. Had a minor issue with the shower but the staff addressed it immediately. The property is in a great location and close to many restaurants and shopping. The skybridge to Memorial City Mall was very convenient and had a Starbucks adjacent to the walkway. The rooftop pool and deck area offered incredible views of Houston. The area and hotel were beautifully decorated for Christmas. If in the Memorial City area, I would highly recommend this hotel. TRIPADVISOR.COM USER
Dec 3rd, 2020
Emily, at front desk, took good care of us. She made us feel welcome and appreciated. We got to visit with Celia at the restaurant. That is always a treat. She is so nice and friendly. We will be back to this property. TRIPADVISOR.COM USER
Nov 22nd, 2020
This was a terrific hotel, friendly staff and very clean. We had a video shoot for a few days and had a great stay. Especially loved our bartender/waitress Celia F. Thank you so much you were super awesome!!!! TRIPADVISOR.COM USER
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