The Westin Houston, Memorial City

945 Gessner Rd | Houston, TX 77024-2855  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Great location. Clean and safe.

Sep 11th, 2020

My favorite thing about this hotel is the location. So many great restaurants and shopping in walking distance (even a new vineyard and winery!) and very convenient to the west side of town. Parking was easy and convenient and I saw staff cleaning often. Everyone is wearing masks and wiping down surfaces. Please note that there is no food service at all in the hotel currently so you must either order in from a local restaurant or go out. This was not a problem for us because there were so many great options close by, but I do wish there had been a breakfast option for Platinum guests (even if it was just a Starbucks voucher). The gym is great (also very clean), and the beds were comfortable. I will be back! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Came for an appointment, left with smiles!

Jun 16th, 2020

My family and I came for a major dental appointment I had. The hotel was not only super close to the office, but located next to a mall, yummy restaurants and great walking paths. The pool is amazing! Great views from anywhere in the hotel! Cold towels and bottled water throughout to help cool you off from the blazing HTown heat. My son is most thankful for his teepee/yurt....he spent almost all his time inside playing with his toys. And our furbaby Stella thoroughly enjoyed the patio and all the space she had to roam. Kudos to two people in particular. Alison at check-in was so sweet and EXTREMELY welcoming.....from my check-in throughout our entire stay. I must've called down to her at least four times on our first day alone. On my final night, Leisa had to come up to settle a small issue. I really appreciated her following up with me and being so caring. She was awesome! I want to also thank the Housekeeping team for keeping the property super clean and fresh! I will absolutely be coming back! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great stay

Jun 11th, 2020

Awesome hotel, the staff that I spoke too were very nice and welcoming. I wish I knew the person’s name who checked me in, spoke too during night audit and at checkout Melvin, all very nice such great hospitality. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Engineer

Mar 15th, 2020

Aside from the great location and property, Tommy the valet guy took really good care of me. He gave me a warm welcome and helped me with my luggage without me asking. It’s hard to find good help now a days! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Visit

Mar 15th, 2020

Erik Estrada provides me and my family great service in our visit. Would highly recommend anyone who needs to stay, or want to grab a quick, well made meal to arrive here. Would come again thanks to this service. TRIPADVISOR.COM USER 

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