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at the The Westin Huntsville
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Glorified Rent by the Hour
Nov 26th, 2020
This hotel, and the next door attached are trash. Advertised as a decent upper end hotel, I can tell you from my two stays, not so. Condoms in the hall way. Filthy elevator. Dirty floors. The room has the feel of a 30 year old roadside inn, with filthy floors and walls. Loud all night long. People yelling, slamming doors, kids roaming, unattended...it’s nothing more than a rent by the hour cathouse with trash. Never again will I darken the doors of this sh- - hole. Call the front desk? Laughable. I travel for work, and spend weeks at a time in hotels. Westin is my brand of choice, and I’ve had great experiences across the country...except Huntsville, AL. It’s like checking into a zoo and volunteering to be one of the displays. TRIPADVISOR.COM USER
World Series property
Oct 30th, 2020
Everything about this property is a hit! The location is perfect for everything Huntsville from UAH to the space centre. The complex they are in has shopping and dining choices To tempt any palate. The rooms are incredibly comfortable and cleaned impeccably ! Definitely this is a property you don't want to pass by. TRIPADVISOR.COM USER
Well Kept and Updated Westin
Oct 17th, 2020
When looking at this site for hotels, the Westin came up 16th which was well below other low budget chain hotels. Believe that if you are feeling gullible. This hotel is an updated Westin in a fabulous location. The Westin Heavenly bed was in great shape and you know what I’m taking about if you’ve ever slept on one. The hotel was clean. The breakfast was good. All of the expectations of staying in a Westin were all met. They have the good shower supplies, great towels and linens. Good tv, etc. This is as first class as a business traveler hotel gets and there are many Westin’s in Marriott’s system that don’t come close to the quality of this one. Great job to the owners, management and employees. You guys are running a first class ship and should be number one rated on this site. TRIPADVISOR.COM USER
Better bring your towels from home
Oct 1st, 2020
My husband, 2 girls, and myself stayed here 2 nights over the weekend. This would be our 12th time since we started coming to Huntsville. The main reason we pick this hotel is the location. We love bridge street and the movie theater. The hotel is a nice place IMO, however this visit was not so perfect. When we checked in they told me there would be no maid service and to call for towels when needed. This is fine with me bc I never want anyone in my room with all my belongings. We started with 4 towels, 4 wash clothes, and 4 hand towels. So on the second night we had used all those, a couple twice actually, we called for a set of towels for the 4 of us. A friendly man showed up with 2 bath cloths and 2 hand towels and said they were out of big towels. He said next time order those early in the day because they run out! I was like what?? So we shared two hand towels to dry off the 4 of us after our shower. This Is crazy guys. I normally do not write reviews but since I am I will go ahead and say Behind the nightstand was thick dust all over the wall and baseboard like it had not been cleaned in a few years. I thought they were doing extra cleaning these days?? I found this looking for another plug in, but it was very visible without looking. I also brought my own Clorox wipes to wipe the room down before we got unpacked. I’d suggest this to everyone. Don’t trust anyone bc you never know. So in the future I will stay here again bc of the location but I know now to call at 6am for fresh towels. TRIPADVISOR.COM USER
Good overall, needs a bit of TLC
Sep 26th, 2020
Good...easy friendly check in, nice lobby bar, coffee shop for early start day one, lots of free parking, next to open air shopping with lots of restaurants, nice pool and work out area, good restaurant for breakfast on day two, get the omelette. Room was quiet, bed comfortable. Needs TLC...pool doesn't open until 8am, not good for before work laps, tile in bathroom needs deep cleaning, you only get 2 towels wash cloth, etc for two day stay, no room cleaning for two day stay, no upgrade for Bonvoy member. Oddly connected to Elements Hotel their guest use same pool and work out room. Ominous warning signs about breakfast at Elements only for their guests. Ominous warning signs about using pool and Covid precautions and pool could be shut down for non compliance, someone there is sign happy. TRIPADVISOR.COM USER
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