The Westin Huntsville

6800 Governors West NW | Huntsville, AL 35806  [SEE MAP]Huntsville, AL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Disappointing

May 11th, 2019

We have stayed at this Westin several times. This was our last. At 6 o’clock every morning, we were woken by loud music playing at the entrance. Keep in mind we were on the 4th floor. I was mostly disappointed with the lack of service. My daughter was in a soccer tournament and we needed to wash her uniform between games. We’ve stayed at many motels across the South East traveling with her soccer team and this has never been an issue. I have always been able to purchase laundry detergent, not here, they were completely out. They told me I could drive to the Dollar General and get some. I explained I couldn’t drive anywhere because my husband dropped me off to go pick up my daughter at the soccer fields. They just said they were sorry, no help. I then needed a wash cloth the next morning and they were out of those, really??? They told me they could give me a hand towel. The lady at the front desk then called someone and said that she called the valet service and they would bring me a couple down. After waiting a good 5 minutes, he brought me 2 hand towels. So disappointing! Keep in mind, I never write reviews, unless they are good, but this was ridiculous. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice location

Apr 13th, 2019

I loved this hotel. I was in town for a funeral, and this was a comfortable stay. However, it is true that the bed was not up to Westin standards. What is good is, it is attached to a shopping complex with multiple restaurants and local activities. I am planning another stay Easter weekend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Anniversary celebration

Apr 13th, 2019

This place is located near Bridgestreet-which is an open area shopping center, theatre, & restaurants. We celebrated our anniversary by eating at a fine dinning Resturant, watching a movie in the upstairs area-no minors allowed, the enjoying our walk to our hotel room, and relaxing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Peasant

Apr 11th, 2019

Large hotel conveniently located in a large shopping/ conference area that seemed to be adjacent to a large nicely planned park. Nice entry, stall, and room.We were to stay two nights but needed to leave after one night. It’s a good thing because when we returned to the hotel at 4:30, our room had still not been cleaned. Luckily, the hotel allowed us to leave without penalty. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Disappointed

Apr 1st, 2019

The room was clean and the bathroom was gorgeous, recently renovated. Very disappointed with room service though. They have a tuna salad sandwich and they have a grilled cheese sandwich and I asked if they could combine them for a tuna melt. The "kitchen refuses to make it" was the reply to my request. Not they "can't" but they refuse to. So they can make a grilled cheese and they can make a tuna salad sandwich but they "refuse" to put tuna in between the grilled cheese? Disappointing for a hotel that is otherwise very accommodating. TRIPADVISOR.COM USER