The Westin Jekyll Island

110 Ocean Way | Jekyll Island, GA 31527  [SEE MAP]Jekyll Island, GA  [SEE ADDRESS]
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Courtesy of The Westin Jekyll Island

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Guest Reviews

TripAdvisor Traveler Rating 5

Nice quiet hotel

Feb 21st, 2020

Very nice hotel, had an oceanfront room with a balcony. The views were beautiful! We loved the Heavenly bed and slept with the sliding door open while the waves lulled us to sleep every night! Quiet, relaxing place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

MustVisit

Feb 20th, 2020

Clean, Quiet, Very Comfortable! The Staff was amazing! On my list of places to return. We rode bikes around the Island, consumed really great food out and at the Hotel. The name eludes me and I feel bad for that , but just know she reached out to insure my reservations were confirmed, I think she may have been one of the Managers, but either way - a really great experience- Yes, it was excellent!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

convenient for the island

Feb 18th, 2020

The good: We were in town for the Whiskey, Wine & Wildlife festival and staying at the "home base" made everything so convenient and pleasant. The room was a comfortable size and the water pressure in the shower was good. The food was very good and the lobby was nice and bright. And a shout out to Angelica at the reception desk who was knowledgeable, efficient and took care of things so well! The bad: The staff (including the concierge) was not well-informed about the event. While it was organized by an external group, everything about the festival was billed under the Westin name and things should have been more seamless. Not a huge issue, but a little annoying. The ugly: Omg - the housekeeping was awful!! When I got to our room, I opened the mini-fridge to put something in, but - oh my - there was a styrofoam take-out container with the previous guest's leftovers. Gross - it was all dried out and smelly! Then I moved the coffee table so we could use it as a dining spot for a snack and again - someone's leftover food items were lying there. I could go on and on.... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bag stolen. Feces outside my room. Awful place.

Feb 16th, 2020

The Westin Jekyll Island is as inaccessible and inhospitable a place as you can find on the eastern seaboard. While some may take it as a fun adventure to be outside the range of any Uber or Lyft, to be cordoned off from the mainland by an $8 toll, to be unable to access a drugstore or superstore in case of emergency, please don't take the risk. My garment bag was stolen from outside my room. I was unable to get help fixing another bag when I needed help. Ubers took more than an hour to reach the hotel (if they came at all), and I was late to a wedding on the mainland because of the unexpected delay (the concierge and front desk are completely unhelpful). As a final parting gift, a pet had pooped outside my room on my final morning, and it had not been cleaned up; it looked like it had been sitting there all night. Apparently the pet had the same feelings I did about this hotel: a real dump. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Can't say enough about the entire staff

Feb 12th, 2020

We have stayed many times at this beautiful hotel over the past 6 months...returning because we love the island, hotel location, local restaurants, and the amazing staff. The front desk ALWAYS makes my wife and I feel like we are home! We have traveled to Marriott hotels for over 25 years...the staff at the Westin Jeckyll Island is second to none. Please visit and treat yourself to this amazing property and staff. You'll be glad you did and will also become repeat guests like we did! TRIPADVISOR.COM USER 

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