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at the The Westin Memphis Beale Street
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Dec 30th, 2020
I love the Westin Memphis! The best hotel in Memphis. Top notch staff whose only goal is to make sure their guests are enjoying their stay. Clean facilities, clean room, just a very beautiful property. I will be booking my next trip here, very soon. Made my entire trip better. Thank you staff, and thank you Westin Memphis! TRIPADVISOR.COM USER
Great Location and Great Service
Dec 29th, 2020
You really can’t beat the location of this hotel. It’s right next to Beale Street with all the bars and restaurants, as well as the FedEx Forum. The Mississippi River is also just a few blocks away. Everyone was so friendly when we walked in - everyone said hi! The front desk was extremely friendly and made up for the reservation system being down. He was so personable and down to earth, it was like talking to an old friend. The rooms are very nice, although the shower can use an upgrade as there were a few broken tiles, but everything else was good. The beds are so comfy, and I like the lavender essential oil next to the bed. I used it and it helped me have a very relaxing night. There is a parking garage next door or you can always valet your car. We stayed here twice in one week since the location and service was great. Oh and dogs stay free! What a great perk!!! TRIPADVISOR.COM USER
Quality Staff makes a difference!
Dec 22nd, 2020
The Westin Memphis Beale Street is one of my favorites in my many travels thanks to the great staff and accommodating facility. Staff because the team makes you feel as a family member, very accommodating and caring about your well being during the stay. Kim, Vinnie, Erica, Maya, Brittany and Jabria just to name a few are all very impactful, Vinnie was very helpful and knowledgeable during my last stay on several options during COVID while on property and updated me on all the precautionary changes for our safety with all dispensers loaded with hand sanitizer working and though restaurant Bleu isn't fully operating there is food available with a social distancing approach upon delivery which is appreciated. The Bell/Valet service recently reopened and I was surprised to the quick assistance and attention to assisting me unload to getting all my luggage (loaded with Christmas gifts at the time) taken care of and traveled to my room. Darryl in Bell Assistance made a difference and though new, i remembered his name and was thankful. I mentioned earlier Staff and Facility , with regards to facility, the hotel is clean , contemporary with a touch of class. The location is ideal for visiting Memphis , 1 block from Beale street and in front of the Fedex Forum home of the Grizzlies. Blocks of great sights all around the hotel property and if you don't feel like leaving the property, the heavenly bed makes me want to sleep in often during my travels and just on property the lobby bar is a great get away from the room and the fitness center is state of the art and glad it reopened sparingly. the view while working out is nice and thanks to the housekeeping team for making me as a frequent traveler for work feel secure in knowing Westin Memphis Beale has my safety and comfort as a top priority. Quality Staff does make a difference, Thanks! TRIPADVISOR.COM USER
Best hotel experience
Dec 9th, 2020
We recently at the Westin downtown for a family wedding. As soon as we entered we were greeted by such a welcoming staff. The views were spectacular. Our room was so spacious. They had smores available at the bar that were a big hit for our family. The bartender was very friendly and prompt. The hotel was extremely clean which is very important in the times that we are living in. The location is fantastic and just steps away from so many fun things in downtown Memphis. We will definitely be back!! TRIPADVISOR.COM USER
Dec 7th, 2020
This is a beautiful property with very high end finishes. They even had a fire pit and s'mores! The bartender that worked Friday night is excellent. The young woman who checked us in was just okay, and slow to offer any of the "extras" that I'm accustomed to getting as a Platinum Member. (After some help from another staffer, I was able to get a room upgrade.) TRIPADVISOR.COM USER
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