The Westin New York Grand Central

212 East 42nd Street Between 2nd Ave and 3rd Ave | New York, NY 10017-5803  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of The Westin New York Grand Central

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Guest Reviews

Tripadvisor Traveler Rating 4

Very nice hotel

Jul 22nd, 2020

The hotel is very nice, in a really good position to walk around the city or take the subway. The rooms were comfortable and clean, with a beautiful view. We were out all day so we ate at the restaurant only once, but it was great. I would book again for another trip to NYC! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing journey

May 20th, 2020

3 days at the Westing Gran Central. The location is just perefect. You have everything you need (except a pool) but very close of everything. Grand Central is nearby two feets ! Just go, day and night, it is always an incredible moment TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

not profesional

May 4th, 2020

as I was told by the manager I was suppose to get a refund because my id couldn't prove if I was 21 so they said you will get a refund in 5 business day Ieft the property and when I call back they said that they couldn't verify that ..... thanks again for the unprofessional staff and unresponsive and unresposible place TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great service

Apr 25th, 2020

I had to book this hotel for a last minute emergency. The hotel staff was absolutely accommodating and able to help me get bearings. I would definitely stay here again! The hotel it well kept and my favorite part is the free pelaton bike in the gym. Also, you can't beat the location. GCT gives access to pretty much all of manhattan and there's a few 24 hour drugstores within a block, so in case you need something, theres always a place to go. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Good Stay During A Very Busy Time

Mar 29th, 2020

Having booked 8 nights over Christmas at the Westin, returning was deja vu. We stayed at this hotel when it was the Helmsley in 2002 and 04. Having returned many times to NYC we switched to the Grand Hyatt but thought we would return to check out the Westin. Our room #3517 on the 35th floor was comfortable and we were pleased. Concerned about being close to the elevator, it wasn't much of a bother for noise even though the hotel was very busy. The king bed was comfortable, the room was clean however housekeeping was not consistent. Dirty glasses would not be removed, complimentary bottled water was not replaced, etc. I realize it was during the holiday season, but housekeeping could have been better. The resort fee wasn't an inconvenience as we were given vouchers for daily use at the hotel for either breakfast or drinks in the lounge. Overall, I would choose to stay again at the Westin. TRIPADVISOR.COM USER 

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