The Westin New York at Times Square

270 West 43rd Street At 8th Avenue | New York, NY 10036-3912  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of The Westin New York at Times Square

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at the The Westin New York at Times Square

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Overview

Rooms are spacious and soundproofed
Smack dab in the heart of Times Square, which can be overwhelming
This Times Square Westin is easily identified by its iridescent glass architecture. Inside, guests are greeted with spectacular views overlooking the city skyline, the Hudson River and the Empire State Building along with signature Westin amenities, including Heavenly Beds, iHome radios and flat-screen TVs. Recent visitors particularly appreciate the hotel's easy access to top city attractions, including Rockefeller Center and the Theater District. However, the staff receives mixed reviews from past guests: some said they encountered friendly and helpful employees while others said customer service was lacking, citing miscommunications. And because this hotel is part of the Marriott hotel family, Marriott Bonvoy members can earn and use points here.
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Location
New York, NY
Hotel Class
4.5-star
Property Type
Hotel, 873 rooms
Primary View
City center
Style
Traditional, Modern

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Scorecard

  • 4.5Hotel Class
  • GOODCritic Rating

Rankings

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Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019

New York Magazine

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Any downside to the cold corporate reality — long lines for the elevator, room-service delays — is counterbalanced by a bounty of amenities.

Oyster.com

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Overall, this hotel isn't a bad option, but it's not a great one either. Extra fees — for gym access or Internet — are ample, which isn't the case at many New York hotels.

Fodor's

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This giant Midtown hotel has all the amenities and service you would expect from a reliable brand, at fairly reasonable prices, though without much style. Rooms are generic but comfortable.

Travel + Leisure

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The Westin New York at Times Square is something of a beacon of calm and respite in one of the world's most bustling landscapes, complete with a beam of light soaring from the atrium to the top of the 45 story building.

Other Awards

  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 3800 have reviewed the The Westin New York at Times Square, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4 based on 3800 reviews 4.0 (based on 3800 reviews)

Guest Rooms

The Westin's rooms are standard fare for a large chain property, with trademark Heavenly Bed pillow-top mattresses, work desks and flat-screen TVs. Rooms are slightly bigger than the New York City standard, starting at 310 square feet.
  • While robes are standard, slippers are upon request
  • Note the minibar is just a chiller (not an actual refrigerator) and weighted, and therefore not suitable for holding leftovers. Should you a require a fridge, one can be delivered to your room for a $20 per stay fee
  • Basic Wi-Fi is available for $14.95 per day.

Standard room size310 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Just a block west from the heart of Times Square, the Westin New York at Times Square is one of the first things you'll see looming above as you exit the Times Square subway station; it's also right across the street from the Port Authority Bus Terminal. There's plenty to do: 40 Broadway theaters are within blocks of the hotel, it's three blocks east to the New York Public Library and Bryant Park, Fifth Avenue shopping is eight blocks west, and Rockefeller Center is about the same distance to the northwest.
  • Multiple subway lines within a four blocks radius
  • The E-Walk center, a bustling 200,000-square-foot complex offers casual chain dining (think Five Guys and Starbucks), shopping and a 13-screen cinema; it's connected to the hotel by a walkway
  • 24-hour valet parking ($65)
  • 24-hour self-parking ($50)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

The contemporary Foundry Kitchen & Bar serves cocktails and hearty entrees like seared tenderloin tips, grilled Norwegian salmon and ginger soy-marinated filet mignon, in addition to offering a daily breakfast buffet.
  • 24-hour room service is from the hotel's kitchen, but orders can be made from the on-site restaurants menu as well

Number of restaurants2

Cuisine TypesBuffet, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Kids

The Westin caters to the littlest guests (younger than 12) with a knapsack with toys, games and information about area attractions. The concierge is very familiar with area attractions suitable for families and can help with bookings.
  • Adjoining rooms available upon request
  • Shula's Steak House features kids menus for breakfast, lunch and dinner. Kids menu is also available through in-room dining
  • The E-Walk center, connected to the hotel includes a movie theater with mainstream and family-friendly options
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs

Fitness

The Westin's large, windowed eighth-floor fitness center is a step above with its amenities. The hotel has partnered with New Balance to provide workout clothes so you don't have to bring your own (everything is freshly laundered and you get to keep the socks). The center also features 35 to 40 pieces of equipment, including weight-resistance machines, a full dumbbell rack, several varieties of stationary bikes, elliptical machines and treadmills.
  • The gym is also wired: It includes a Wii Fit, Wi-Fi access and a system through which you can manage playlists and charge your smartphone
  • Yoga mats available for use in the gym only
  • Hotel offers guided runs through City Running Tours; routes are available from 4 to 13 miles and fees apply
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)

Business

The Westin has a variety of meeting space spread across multiple floors of the hotel, including an atrium on the ninth floor, three ballrooms and 32 breakout and meeting rooms (and totaling 34,000 square feet). From flashy to understated, large to small, the Westin's rooms run the gamut. High-speed internet access and conference calling is standard, but the hotel uses an external audiovisual provider to source customized meeting needs.
  • Business center is open 7:30 a.m. to 5:30 p.m. during the week and 8 a.m. to noon on Saturdays; the front desk can assist with printing after hours
  • The hotel employs a sales, catering and convention services team

Number of meeting rooms34

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The Westin welcomes dogs weighing less than 40 pounds with no additional charges or fees. Guests must sign a waiver stating that they will remain with the dog at all times (cannot be left in the room unaccompanied), and that guests retain liability for any messes.
    • Pets allowed (free)
    • Dog walking
    • Pet-sitting

    Wedding

    The Westin has the space to accommodate weddings of various sizes. One of the more popular event spaces for weddings in the hotel is the Majestic Ballroom with its geometric chandeliers, red carpet and yellow walls (though there are no windows in this room). Special packages are available for the wedding party.
    • For smaller weddings, the Presidential Suite is a popular option. This space is more intimate (50 people max) but boasts sweeping city views and a living room feel

    Maximum wedding guest capacity250

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the The Westin New York at Times Square

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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