The Westin Ottawa

11 Colonel By Drive | Ottawa, ON K1N 9H4  [SEE MAP]Ottawa, ON  [SEE ADDRESS]

Courtesy of The Westin Ottawa

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Excellent location in the heart of Ottawa
Small standard guest rooms
The Westin's Ottawa earns praise from recent guests who say its convenient downtown location makes it an ideal choice for those traveling on business and leisure. Guests can easily walk from the hotel to Ottawa's top attractions like the Rideau Canal and ByWard Market. The on-site amenities earn high marks, as well. The hotel's accommodations are spacious and modern, with 50-inch LCD TVs, Wi-Fi access (for a fee) and signature Westin Heavenly beds. While some past visitors describe the hotel furnishings as slightly dated, most say the excellent customer service makes up for this slight drawback. Travelers also note that the indoor pool serves as a nice place to unwind after a day of sightseeing. At mealtime, foodies can nosh on the breakfast and brunch options (on Sunday only) at Daly's Restaurant or seafood, steak and cocktails at The Shore Club Restaurant. And since Westin hotels fall under the Marriott family, Marriott Bonvoy members can earn and use points here.
Ottawa, ON
Hotel Class
Property Type
Hotel, 492 rooms
Primary View
City center, River
Traditional, Modern



  • 4.0Hotel Class
  • GOODCritic Rating


U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019



Floor-to-ceiling windows provide some of the best views in Ottawa (C$50 extra for rooms facing the Rideau Canal and the Parliament Buildings).

Other Awards

  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 2518 have reviewed the The Westin Ottawa, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 2518 reviews 4.5 (based on 2518 reviews)

Guest Rooms

The bright and modern guest rooms and suites at The Westin Ottawa have a predominately white color palette, sleek, contemporary wood furnishings and floor-to-ceiling windows that overlook the city or the Rideau Canal. Amenities include 50-inch flat-screen TVs, the brand's signature Heavenly Beds, sitting areas with armchairs, desks with leather ergonomic chairs and bathrooms with complimentary Heavenly Bath products.
  • Exercise equipment is available in WestinWORKOUT rooms
  • Complimentary Wi-Fi is available to rewards members; $10.95 daily fee for internet for non rewards members

Standard room size252 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Westin Ottawa is one of the best options for both business and leisure travelers in terms of location. Not only is this Westin located in the heart of downtown Ottawa, it also has indoor walkways connecting it to the Shaw Centre and the CF Rideau Centre shopping mall. The hotel also overlooks the Rideau Canal, which offers access to a multitude of year-round recreational activities like jogging, ice skating, cycling and boating. Other popular attractions within the vicinity include Parliament Hill, ByWard Market and a variety of history and art museums.
  • The hotel is about 9 miles north of the Ottawa Macdonald-Cartier International Airport
  • Valet parking is available for $48 CAD (about $36 USD); self-parking is available for $30 CAD (about $23 USD)
  • 24-hour valet parking ($48 CAD ($36 USD))
  • 24-hour self-parking ($30 CAD ($23 USD))
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Westin Ottawa has two restaurants and a grab-and-go cafe on-site. Daly's Restaurant has a breakfast buffet daily plus brunch on Sundays. Lunch and dinner are served at the Shore Club Restaurant and Bar, where steak and seafood specialties dominate the menu.
  • Daly's Express offers grab-and-go meals and Starbucks coffee

Number of restaurants3

Cuisine TypesBuffet, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Westin Ottawa features an indoor, saltwater pool that is ideal for swimming laps or taking a refreshing dip after a workout at the adjoining fitness center. Cushioned chaise lounges and towels are provided on the surrounding pool deck. Wall-to-wall windows allow for ample natural light and offer panoramic city views.
  • Open daily from 6:30 a.m. to 10 p.m.
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


Massage services are available at The Westin Ottawa in its wellness center.

    Services offered:

    • Massage
    • Facial
    • Body Treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna


    Families with children are welcome at The Westin Ottawa and multiple family-friendly amenities are offered, including an indoor swimming pool and childrens dining menus. A multitude of family-friendly activities and attractions are within walking distance, from ice skating to history museums, and the hotel's connection to a shopping center via an indoor walkway puts an array of shops, restaurants and conveniences at a family's fingertips.
    • A healthy childrens menu is available
    • On-demand movie channels provide in-room entertainment
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The Westin Ottawa has a 24-hour WestinWORKOUT fitness studio with cardiovascular machines, weight-lifting equipment and exercise balls. And if you didn't bring workout gear, the hotel can provide shoes and clothes for an extra fee through its New Balance Gear Lending program.
    • Jogging maps available at the front desk
    • Two squash courts on-site
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The Westin Ottawa has more than 48,000 square feet of meeting space consisting of seven executive boardrooms, a full-service business center and a 16,500-square-foot ballroom. The hotel is also connected via an indoor walkway to the Shaw Centre, an expansive, state-of-the-art conference and trade show facility.
    • Audiovisual equipment available for a fee
    • Provinces/Confederation Ballroom can accommodate up to 1,500 people for theater-style events

    Number of meeting rooms33

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    Up to two pets are allowed in each hotel room for no additional fee. All owners must sign a pet waiver at check-in.
    • A 70-pound weight limit applies
    • Damage fees may apply upon checkout
    • Pets allowed (free)
    • Dog walking
    • Pet-sitting


    The Westin Ottawa has a variety of sleek, classic space that can be used for wedding ceremonies, rehearsal dinners, receptions and other celebratory events. The Governor General Ballroom overlooks the Rideau Canal and can accommodate up to 400 guests, making it a top choice for weddings. All packages include an on-site certified wedding planner, bridal suite, discounted group room rates and a customized wedding webpage.
    • Provinces/Confederation Ballroom can accommodate up to 1,800 guests for a standing reception and up to 1,120 guests for a banquet

    Maximum wedding guest capacity1120

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

    Find the Best Price

    at the The Westin Ottawa

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