The Westin Paris - Vendôme

3 Rue De Castiglione | Paris, Paris 75001  [SEE MAP]Paris, Paris  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing hotel in Paris!

Jul 17th, 2019

My husband and I visited France for our 10-year anniversary and stayed 4 nights at this hotel. We had a room on the 4th floor with a beautiful view of the Eiffel Tower. I loved our room- to me it was the quintessential room one thinks of in a Parisian hotel! The hotel staff was very courteous and helpful and the decor is beautiful and elegant. Amenities were perfect. The hotel brings complimentary coffee to the room daily upon request and 2 fresh bottles of Evian were left for us each time the room was made up. Despite its location on a busy road (with a carnival taking place during the summer in the Tuileries directly across from the hotel), noise was not a problem. Location is excellent: short walking distance to the Louvre, Musée d’Orsay and Jardins de Tuileries. Highly recommended - would definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Best location and friendly staff

Jul 15th, 2019

The hotel is based right next to place Vendome and within walking distance from all major attractions. So from that perspective is unbeatable. Staff is also very friendly and always willing to help from check in, during the stay and check out. Standard Rooms are quite small and there is no sound proofing. Maybe the furniture is not really needed in such a small room. Bathroom are ok but not modern. Will chose it for the location and staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel n excellent location

Jul 14th, 2019

Rooms are a tad tired and some rather small. I asked to be moved as the one wardrobe in the room was too small for our clothes and we only brought enough for 3 days. Bar was lovely and the staff serving were very friendly.Breakfast was not such a good experience. Requests for a second cup of coffee were not all that welcome. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Overrated and Unresponsive Staff

Jul 13th, 2019

Our original room was not ready and it was almost 5pm. So the front desk said they would upgrade us. Of course she did not tell us it was on the first floor and that it looked like no one had stayed there in years. Shower leaked too. Coffee machine hardly worked in lobby and front desk and concierge never answered phone. Bellman never offered to help with luggage. No one went above and beyond. When you’re paying almost $1,000 a night you would expect that the staff would treat their guests better. Avoid staying here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Expensive and Average at Best

Jul 11th, 2019

What a giant let down this hotel proved to be. Our tv would not work and it took hours and two calls to get it working. There is no tea or coffee making in rooms, everything has a cost and all is done at a slow pace. The breakfast was ordinary, things that run out were not replaced or replenished. They cannot cope with the crowd they get at breakfast and the service is average to poor at best. We organised a late check out and were still locked out of our room before the time agreed. No apologies no quick help. Telephone calls more important at reception than waiting customers. Try somewhere else is my advice on this hotel TRIPADVISOR.COM USER 

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