The Westin Pasadena

191 N Los Robles Ave | Pasadena, CA 91101-1707  [SEE MAP]Pasadena, CA  [SEE ADDRESS]
Credit

Courtesy of The Westin Pasadena

Find the Best Price

at the The Westin Pasadena

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 4

Always a pleasure to stay here

Dec 2nd, 2019

Its close to Old Town Pasadena. You could walk, but they have a free shuttle to drop you off and pick you up again. Rooms are always clean and the staff is always friendly. What more could you ask for? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice hotel, lack of efficiency

Nov 24th, 2019

I stayed the Westin Pasadena for 6 nights. - First day (on Sunday) I lost my wallet, I assumed it was lost at the lobby or my way to up to the room. Hotel could not find the wallet so I requested to check surveilance so that I can check where I put my wallet in after checking in at least, but they said they could not check because the person who has an aceess to the surveilance was not working on the day. It was pretty frustrating, I am wondering how they can deal with it if it was pretty more serious crime. Anyway I found my wallet by myself on the hall so it was all fine, but I was very unhappy with the way how the hotel dealt with it. - The length of the pool is very short, it's good for hanging out with kids or friends but not good for lap. - Equipment is all clean and nice. 3 Starbucks coffee bags are featured, they are actually good. - Location is nice too, 10 min walking distance to Old Pasadena. - Room service foods are ok, but not great/ Although the hotel itself is quite nice to stay and people were nice too, because of the incident I was not happy overall. 6박 7일간 웨스틴 패서디나에서 숙박 하였습니다. - 위치는 좋습니다, 올드 패서디나까지 걸어서 10분 거리이고, 가는 길에 갈만한 레스토랑들도 많이 있었습니다. - 다만 개인적으로 호텔에 있으면서 지갑을 잃어버렸었는데요. 호텔측에 얘기했으나 못찾아서 CCTV 확인을 요청했는데, 확인이 불가능 했었습니다. 일요일이었는데, CCTV 볼 수 있는 권한이 있는 직원이 일을 안해서라고 했어요. 결국 직접 찾긴 했으나, 엄청 걱정되는 상황에서 직원이 없어서 못본다는 얘기가 무척 실망스러웠습니다. - 수영장이 아주 짧습니다. 아이들, 친구들과 물장난하며 놀긴 좋으나, 정말 수영을 하기에는 불편합니다. - 룸서비스 음식은 보통 정도.. 맛있단 느낌은 아니었습니다. 전반적으로 호텔 자체는 좋았습니다. 다만 개인적으로 안좋은 경험을 가졌었기에, 그다지 기분 좋은 숙박은 아니었습니다. 그런 사고를 경험하지 않는다면, 충분히 괜찮은 호텔이라고 판단하실 수 있을겁니다. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bait and switch and did not care

Nov 21st, 2019

I booked a two night stay in a superior king room. After a very long day I check in and get to my room to find a double downgrade...to my surprise! I call front desk and they say ‘sorry, did the check in clerk not tell you? We sold out out of your room type.’ I’m a titanium Marriott member and was shocked. So I asked the rooms manager call me so I could understand. No call back. So I left a voice mail. No call back. I was overcharged at least $20 a night, no apology, no communication, they charged $40 over the quoted rate. Management at this hotel is so dishonest they should be sacked! I’ll stay at the Hilton next time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Place to Stay

Nov 17th, 2019

The Westin Pasadena actually exceeded my expectations. My sister and I stayed here for a wedding we were attending and enjoyed our stay. The room was a bit small but nice, clean and the bed was very comfortable. The best part of this hotel by far would be utilizing the free shuttle to anywhere within a 3 mile radius of the hotel. We never had to wait more than 5-10 mins to be picked up or dropped off anywhere and Erwin was a great resource in recommending restaurants. Thanks Erwin!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Terrific Hotel in Pasadena, California

Nov 16th, 2019

The Westin Pasadena is a great hotel we have stayed there many times and have always enjoyed it! They have a nice Restaurant and Bar with a beautiful patio and gardens. Their location is good and they have a free Shuttle taking and picking up within 3 Miles! The rooms are nice and well kept and the staff is very friendly! TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.