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at the The Westin Sarasota
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The best hotel experience
Sep 21st, 2020
We travel to Sarasota frequently and always stay at the Westin. From the moment you walk in you are greeted by the friendliest front desk staff. They make it a point to say hi to the whole family and ask if we need anything extra. Michele checked us in this time always smiling. Then the heart of the hotel Ms Marcia comes out and entertains our kids while we check in she is so welcoming making us feel like this is our second home. My 4 year old always asks for Ms Marcia. Everyone is wearing face shields or masks. There is hand sanitizers at the entrance and wipes by the elevators. The hotel is super clean and always smells like a spa. The rooms are super clean and spacious with modern finishes. Everyone at the hotel is nice and very accommodating. We have ordered food for dinner and Terry with room service is again so nice and friendly the food is so good and comes in to go boxes. We have been traveling since COVID and this is by far our favorite hotel. You never hear anyone in the halls or rooms the roof top pool has the most beautiful sunsets. The hotel is in the best location great restaurants close by the beach is close and they have a shuttle that will take you to the beach as well. You can’t go wrong with this hotel. Amazing!!! TRIPADVISOR.COM USER
Sep 21st, 2020
I love this hotel. The rooftop pool is lots of fun. And the rooftop restaurant and bar is a great place to spend an evening. I had a delicious room service meal of blackened grouper as well. The staff is very courteous and helpful. Chris at the front desk went above and beyond to honor a request that I had. Valet staff exceptional as well. Lastly, the location in downtown Sarasota is perfect as it is close to the dining and cultural events. TRIPADVISOR.COM USER
Sep 20th, 2020
Super sweet staff, very accommodating, helpful and personable . Had a nice note and champagne delivered to our room for my birthday. We are only staying for one night but it’s been nothing but great. Check in was a breeze, pool staff and food was amazing as well. TRIPADVISOR.COM USER
AMAZING stay! Highly recommend.
Sep 17th, 2020
I stayed at the Westin Sarasota to celebrate my birthday August 14-16. I was a little hesitant to do anything for my birthday this year due to COVID-19 but after reading the current health and safety practices Westin was putting in place I felt much more comfortable. From start to finish the visit was amazing. It was clear the staff was taking masks and social distancing very seriously, all while still Providing amazing service. I want to recognize Chris Cancel who made our stay so amazing. She took the time to send a birthday card,chocolates, and a bottle of wine to our room to celebrate my birthday. I have never had anything so thoughtful happen while staying at a resort. Thank you so much Chris, I truly appreciated the amazing service and kindness you showed us. The room was beautiful, the rooftop views were breathtaking. Amazing bar service, amazing food. Every person we encountered was so friendly and helpful. The free shuttle was super convenient. St. Armands circle is just a short shuttle drive away. The restaurants there are amazing and it’s such a cute little area. I will be returning here very soon and it’s because of Chris Cancel and the amazing treatment we received. Thank you Westin Sarasota for making my birthday so amazing! TRIPADVISOR.COM USER
An amazing stay!!!
Sep 14th, 2020
Location is great! Amenities are great! The rooftop pool & bar are great! Check in was fast and comfortable. Staff here is great, all the way from the valet, housekeeping, bar staff & even management. The room was great however it had this "cigarette" smell. Seems like the previous guest/s staying here smoked and the smell was noticeable. I informed the manager on duty, Marcia Stokes and she was so helpful and understanding. While we didn't mind that much, we informed her for future guests. Everything here was so good we decided to stay on another night and Marcia was able to keep me updated on the status of our new room and even emailed me to remind me about our new room and the procedure to check in. We checked in very fast and were able to enjoy the day. Upon check out Christie was very nice and checked us out without any issues. I would definitely recommend this hotel to future guests and we will definitely be staying here in the future. TRIPADVISOR.COM USER
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