The Westin Sarasota

100 Marina View Drive | Sarasota, FL 34236-5513  [SEE MAP]Sarasota, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Good location ,

Dec 9th, 2019

need a high floor hotel and internal lifts remain noisy , linen good, this remain great value in srq, Pool well heated , food average to good, a little expensive so be cautious for what is it, Marcia Stokes Top drawer, TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

What was going to be a disappointment was saved by the restaurant staff.

Dec 7th, 2019

I booked a night at the Westin for my friends and husband to celebrate my 50th birthday. I had called the day before to confirm that I was coming in the celebrate at the Rooftop Bar and Eats. No one mentioned that it was booked for a private party. When I arrived, I mentioned to the check in clerk that I was really looking forward to it, and it was still not mentioned. Luckily, I went up to the rooftop to check it out and, at that point, it was told to me that it was going to be completely closed. Originally I had a room at the Ritz right next door but changed because of the rooftop. When my husband went down to complain to the manager, Kendal, she felt badly and immediately went into problem solving mode for me before all of my guest showed up. When the time came , Kendal instructed her front office supervisor, Marcia, to make it right for me. Marcia was very kind and took me over to Christian, the food and beverage manager, and told him to make my group a priority. Wow, did he ever. He turned the outside balcony area into my own private event. He also assigned, Rachel from EVOQ, to be our server. Both Christian and Rachel were absolutely fabulous! Rachel served us food and drink all night long and handled our group very well even when, unfortunately, one of my guest had a little too much and got out-of-hand(very sorry about that Rachel). All of the above mentioned names really know customer service and how to make a guest feel welcomed and important. Westin better make sure they keep those employees around. On another note, the room and view was outstanding and the food that I ate from EVOQ was wonderful. The tuna and the vegetable flatbread were wonderful. Thank you everyone for giving me a great 50th b-day! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice property

Dec 7th, 2019

Very nice property. I was traveling for business. The hotel provided breakfast and lunch. It was very good. We enjoyed dinner on property at EVOQ. It was pricey. The food was average. The gym is nice and the service was great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Peace and quiet--not!

Dec 6th, 2019

This hotel is all about the rooftop bar. The amplified music blares keeping hotel guests and the surrounding area awake until the wee hours. Don't stay here if you are looking for a good night's sleep or have any sound sensitivity. Complaints are ignored. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Felt like we returned home ;)

Dec 4th, 2019

From the great hotel front desk staff to the valet staff, this property really goes above and beyond. Marcia and Chuck at the front desk are knowledgeable and accommodating. Ryan oversees Valet and has everything running smoothly. Thank you for making our return visit feel like we were at home . TRIPADVISOR.COM USER 

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