The Westin Seattle

1900 5th Avenue | Seattle, WA 98101  [SEE MAP]Seattle, WA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Distancing Protocols not in place

Jul 6th, 2020

The location is great and that is where it ends. Given the COVID pandemic, you would think they would stagger people on alternating floors. Our floor was packed. We ran into two other room occupants in the hall and another waiting for the elevator. We heard people a few times during our one night stay. The whole SARS outbreak happened on a single floor of a hotel. I was surprised. As a Bonvoy Gold member, I used points and was somewhat disappointed at the location of the room (4334 if you want to avoid) - facing loud turbines on the building across the way. There was NO "thank you for being a Bonvoy member" - NO recognition or appreciation at all. The rooms are DATED. The bathroom ceiling is really nasty and I missed getting a photo. And no more coffee makers. As an aside (and not part of the review) the bar and restaurants on site are closed and they don't disclose before you arrive. A few in the block across the street offer dine in and carry out but the hotel will not provide you a list. There is no concierge and the front desk does not know what is open for dine in or carry out. Disappointed. Oh - fitness center, pool, etc are all closed too. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Garbage hotel don't waste your money! AC doesn't work and neither does anything else.

Jun 12th, 2020

AC doesn't work on 45th floor. Had to bring up our own bags after they were left in the lobby. Paid 50 bucks to park our own car in their parking garage. Told restaurant was open and it was closed. No food, sweat all night and lousy response from staff. You will regret staying here. There's no way the other reviews here are real. This hotel is severely outdated and overrated. I am here right now with a crappy fan blowing in my room writing this review. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Westin Seattle ROCKS

Jun 4th, 2020

The staff at this property is incredible, which makes all the difference. The hotel itself is comfortable and easy to navigate. It is one of my favorite downtown hotels in the country. I cannot recommend it enough. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Seattle May 22 and 23

May 26th, 2020

The Westin Seattle is doing a great job of meeting if not exceeding my expectations for today's difficult travel needs. Every part of the building is clean and all recommendations are being followed. Staff appears to be well trained and respectful of guest's safety concerns. I felt very safe at all times. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent attention in these times

May 17th, 2020

I needed to be in Seattle for business for 2 nights. In this Covid world I was concerned. Excellent attention to safety , yet still having professional ,courteous attention,by all members of the staff. TRIPADVISOR.COM USER 

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