The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

3434 Peachtree Road, Northeast | Atlanta, GA 30326  [SEE MAP]Atlanta, GA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Fun Trip to Atlanta for two days

Aug 25th, 2019

Deisha at front desk checkin was AMAZING! She was very professional, pleasant. She greeted us was smiling and glasses of champagne. She was very helpful to giving places and ideas of things to do and go. The hotel was comfortable, cozy and clean. Would definitely recommend and stay here again. Thank you so much Deisha! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Lovely hotel, terrible guests

Aug 25th, 2019

I’m awake at 5 a.m. Not because I want to be but because my hall has been a drunken party fest all.night.long. I was awakened multiple times. The hotel can’t help that the guests are drunken idiots. But they can help that they are leaving them here after complaints. We’ve called guest services twice. They said they’d send security again. The hotel itself is lovely. They room was clean. They bed was comfortable and I want to steal their pillows. I even love the little details like the alarm clock and plan to purchase one when I leave. They have some strange artwork...but I was intrigued and entertained by it! So how do you rate a hotel that has crappy guests but the hotel continues to allow to disturb others but is otherwise lovely? 1 star for me losing sleep and them not handling the problem. 5 stars for the hotel itself. Median: 3 stars TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Spa review

Aug 24th, 2019

The spa is amazing! Everyone is so kind and hospitable. The massage and facial was great. Drinks, relaxing in the lounge, pool time-it was such a great day with my mom! Thank you Adomya, Leslie, Tanya and Zarima for making it so good! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

The Worst

Aug 24th, 2019

Incompetent staff. Booked this hotel several days ago. We confirmed this morning and checked in online and even updated details through messenger regarding what type of beds we wanted. Upon check-in before 3 PM we were informed that the hotel was oversold by 50 rooms!!!Manager could not tell me why this happened at all. We will walk to the Westin He would’ve booked the Westin if we did not care about the pool but that is why we booked the Whitney so the children could swim. After arriving at the Westin they did not even have our information. Wasted almost 2 hours trying to check into a hotel. They do not know what they are doing I would not stay here. The staff at the Westin Said they are the worst! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice renovations

Aug 21st, 2019

So the former Ritz has been renovated somewhat. The lobby, bar etc has been modernized. Very nice. The rooms still need a facelift. But the service is so polished and nice. The location is perfect and the new pricing after the name change is a welcome Change! Please turn down the lights in the lobby bar at night. Sooooo bright! A dimmer would be nice. TRIPADVISOR.COM USER 

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