The Wick, Hudson, A Tribute Portfolio Hotel

41 Cross St | Hudson, NY  [SEE MAP]Hudson, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Would love to see the hotel at full speed

Jul 19th, 2019

Many have already spoken about the A/C issues the weekend we stayed there...these things happen, and while the staff were great about it, the hotel GM should have been onsite to deal with this while the staff could do their job -- Mario and his team were great and supportive and did all in their power. the Bellman Don was superb and friendly. Staff at the Wick were universally great. Helpful. Nice and welcoming. The hotel lacks a bit of charm -- it could be so much more. It's comfortable yet should have more decor elements that bring to life the area -- nice, but generic...which Hudson is anything but. I like the out of the way location. Comfortable hotel but rooms could have more touches. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

A lot of work required

Jul 19th, 2019

7.17, 7.18. 2019 Well I am sure they spent a good bit of money 💰 here yet sometimes there are certain buildings that simply make no sense to be a hotel this may be one of them. 1. AC was not working but where it was working there were issues. In our room it felt so cold 🥶 you thought you were sleeping 💤 in the Costco Produce department yet in other areas it was hot 🥵 as hell. In fact we ran into 5 guys on a Harley motorcycle 🏍 trip who were checking out because they said there was no ac in their rooms. Our room had the condensate drain pouring water out all night so it sounded like running water so even though it was cool 😎 the noise made it hard to sleep. 2. Showers are terrible hardly any water comes out so you don’t feel clean plus instead of a full size shower they put in tiny tub shower combo and no one today uses a tub makes no sense. 3. WIFI was super slow almost useless. 4. Parking was behind building but you can’t enter the hotel from there until you check in and get a key 🔑. The lobby should have been in the rear where the parking is. Inconvenient way to enter any hotel. 5. Next to AMTRAK train 🚊 station 🚉 a plus except the train 🚂 engineers seemed to love honking on the train horn all night long waking us up. Did they stay here and decide we will lay on the horn every time we go by to say hi or are they mad about something or someone at 3am. 6. Bed was fine, not enough linens we always had to call for extra towels as 1 towel per night is not nearly enough even Tommy DeVito of the 4 Seasons would not hack 1 per night. 7. Out of the way location not near much except train station. 8. Get a sense this hotel could be doomed they just don’t know it yet could go either way, wish them well but don’t think we will ever return again simply too cumbersome a hotel scenario. We wish them luck with this hotel investment but might be shaky getting an ROI. PS: Lifetime Titanium VIP yet no suite Upgrade was offered and hotel was not even close to being full. the Doctor Hit me with some BIG LOVE ❤️💕 and a helpful VOTE! Written 7.17.19 the Doc! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Some hiccups but would return

Jul 15th, 2019

Stayed here for an overnight with my husband and our dog. I didn't even realize there was a Marriott property in this area of NY but I was pleased to find it after perusing Airbnbs that were either out of our price range or too "rustic." He is Titanium Bonvoy so our stay was free, which probably helped me take the one night stay in stride. The absolute awful part: the A/C was broken. Unlike another reviewer who noted they were informed upon check in, we were not. We came from Lime Rock Park in CT where we spent all day baking in the sun at a hot race track environment and I was dying to get inside of the meat locker-esque environment of an American hotel, as incidentally we were recently in Germany for the tail end of their heat wave and also had some unpleasant encounters with no or insufficient A/C. Unfortunately NY is much hotter and more humid than Europe in a heatwave and unlike European hotels whose windows open, we were basically sealed in a hot box which was a total surprise to us. We got cleaned up to go out for the evening in the sweaty room, where the temperature was 83 degrees. We complained to the front desk on our way out and were informed. They also told us it should be back up and running soon. Sadly that did not occur. We got a fan to sleep, and sleep we did out of sheer exhaustion from the earlier activities at the track, but I woke up at 6:30 AM in an absolute rage. The temp was 75 when we nodded off and above 80 again by daybreak. It's highly unpleasant and not really a safe indoor temperature for a dog either. Other oddities - there were random cleaning supplies out in the open across the hall from us the entire time we were there. We got a voucher equivalent to to the continental breakfast because of his status, and paid the increment for a different menu item. It wasn't a lot of extra - maybe $7 for the omlettes? I don't really care about that amount of money given our stay was free, but it could have been explained when we were presented with the voucher. At the same time, why not just allow one a la carte choice if the cost difference is just a few dollars? We're not in France, people don't just eat an assortment of breads and pastries for breakfast in upstate NY. These issues speak to an atmosphere of disorganization and lack of polish we experienced when there. On the plus side, the people were very nice. Front desk staff and the shuttle driver Don were enthusiastic and welcoming, and they gave our dog, a sizable pit mix, the royal treatment. I write these negative components down to be constructive and being without A/C in the middle of the summer is pretty unacceptable for our standards. Regardless, I was able to enjoy a brief family getaway and appreciated the option of points. We were moved from a tiny room to a bigger room and there was plenty of space to spread out; I loved the bathroom and the Bigelow toiletries. I would definitely return again in the fall. It's a little off the grid from the center of Warren Street but we didn't mind as we are Brooklynites and used to walking. There is a shuttle for those who prefer. We loved all of the shops, dining, nightlife and PEOPLE of Hudson, so hopefully the Wick works out some of its kinks. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Hotel, Friendly Staff

Jul 15th, 2019

The downside of our stay was a temporary outage of the a/c system, for which we were compensated by the hotel. Every other aspect of our state was first rate. The rooms were clean and well appointed; the fitness center well-equipped and the included breakfast, very good. In addition, the staff was extremely pleasant and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Funky hotel in obscure area

Jul 15th, 2019

We stayed at the Wick Hotel for a few days of upstate R&R. While the location was a bit obscure, we never felt uncomfortable walking to the main attractions in the area. The conversion of an old candle factory was well done. Our room was spacious, clean with a comfortable bed and decent sized bathroom. The staff were all very helpful with suggestions about restaurants and hints about walking short-cuts. Only negative was that parking was a bit inconvenient particularly when the hotel was full. Although the parking area was safe, it was an undeveloped cement pad behind the hotel. TRIPADVISOR.COM USER 

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