The Willard InterContinental

1401 Pennsylvania Ave. NW | Washington, DC 20004-1047  [SEE MAP]Washington, DC  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

A Wonderful Stay

Apr 9th, 2021

It was wonderful to stay at the Willard again! The DC spring was in full bloom and the Willard staff made every effort to provide for our safety and hospitality. The meals outdoors at Cafe Du Parc were amazing, The front desk staff has taken on the role of coordinating for housekeeping, room service, etc and did it efficiently and with grace. Our Willard Suite was comfortable and pristine, and had a super view of the Washington Monument, Room service even delivered our meal on real china with real flatware! It was a delightful stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Location!

Apr 7th, 2021

Our visit this time to DC was to catch the cherry blossoms in full bloom and they didn’t disappoint. This hotel is wonderful and in a great location. The bar was closed, so that was disappointing and we had dinner in another restaurant then what the hotel offers, but we did enjoy our breakfast. Rooms a very nice and clean. My only complaint is that I am not totally educated on how to use their in room coffee maker, a Nespresso, and there were no instructions anywhere in the room and when I checked at the front desk when we were leaving where were the instructions they said, COVID. So no paper in the room. But when I checked in, the day before, they GAVE me a sheet of paper with all the other instructions about the hotel room that you normally get inside the book in the desk, but they didn’t care enough about us using the coffee maker to supply instructions. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Dreadful service

Apr 7th, 2021

I tried to buy a gift certificate. After 4 phone calls, several minutes on hold, links that didn't work, and no online ability to buy one, I gave up. If this front desk service is representative of overall service, I don't want to stay there anyway. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Nice Location and Great Service

Apr 6th, 2021

Arriving early and greeted with friendly staff. Great efforts in making necessary arrangements before checking in. The hotel rooms are clean and quiet (away from elevator as requested). The French brunch and dinners at the hotel restaurant Cafe du Parc are very nice! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Beautiful historic hotel

Apr 5th, 2021

A grand entrance and an even grander lobby! The staff is top notch, including the front desk, valet parking, and bartenders at the Round Robin. As others here have commented, the rooms are showing a bit of wear and walls could definitely use some art. But that didn’t detract from our experience there. The bathroom is spectacular, and I especially appreciated the covid-safe procedures in place throughout the hotel (including a sealed package of face masks in the room). And of course the location can’t be beat. Very reasonably priced for a hotel of this caliber in DC. I would absolutely stay again. TRIPADVISOR.COM USER 

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