The Windsor Suites

1700 Ben Franklin Pkwy | Philadelphia, PA 19103-2735  [SEE MAP]Philadelphia, PA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Beautiful and relaxing getaway

Jan 28th, 2020

Quiet room with comfy bed and lots of amenities. We had a relaxing overnight stay and will definitely return. It was easy to walk to restaurant for Restaurant Week and a quick Lyft ride to local attractions. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Midwinter Meeting Stay at Very Nice Hotel with Pleasant Surprises and Friendly, Helpful Staff!

Jan 28th, 2020

I loved the room: quiet, very comfortable king bed; nice, clean shower and tub and generous sized, fine toiletries; plenty of clean towels; good water temperature and pressure. Among the pleasant surprises: the fully-equipped, clean kitchenette! From the 4-burner gas stove and full-sized oven, a large refrigerator with freezer; spotless pots, pans, cutlery, cups, plates, bowls, saucers, toaster; even a small dishwasher; new, unopened dishwashing liquid, dishwasher detergent, and sponge; paper towels; Keurig coffee maker with plenty of coffee and a little tea; lots of cabinets! And, there were two large walk-in closets! One next to the bathroom was really spacious, about the size of the bathroom, maybe even bigger! One couldn't really ask for more. And, even though I didn't use it, the hotel's willingness to stock the refrigerator with food from the nearby Trader Joe's even before one's arrival--at fairly reasonable prices--is unique! Stephanie at the front desk was very helpful and friendly from the moment I checked in right through the moment I left. Beth at check-out was also very nice. Although I didn't use them, there were two restaurants in the building. If I have a reason to return to Philly, I would definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Beautiful hotel but left disappointed

Jan 26th, 2020

Stayed there with my wife and daughter on a weekend trip to Philadelphia. When we arrived, they told me they only had a king room and not the 2 bed room we had reserved. They were nice enough to upgrade to a room with a king bed and another Murphy bed. The room was beautiful but unfortunately, the cleaning crew had done a poor job prior to our arrival. There were poop stains in the toilet and the floor was not vacuumed in the bathrooms. The staff was average. The woman who checked us in just said "OK" when I said we were there to check in. When I asked how she was, she responded, "I'm hungry." The man who checked never asked how the stay was. Hotel was loud. Even on 16th floor, it was like people outside were yelling right into the window. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great room!

Jan 23rd, 2020

The room was huge with a lot of amenities. The hotel is in walking distance to a lot of fun things to see and do. Close to all the business areas and downtown shopping. Hotel staff very pleasant and helpful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Jan 16th, 2020

Great location in center city, you can literally walk to all of the sight seeing areas of interest. You can also walk down to South Street and pick up a delicious cheesesteak. The rooms were large and extremely comfortable. Oh, and the staff....they are amazing. So kind and and hospitable! The rate for the rooms is also an awesome value! TRIPADVISOR.COM USER 

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