The Woodlands Waterway Marriott Hotel & Convention Center

1601 Lake Robbins Dr | The Woodlands, TX 77380-1162  [SEE MAP]The Woodlands, TX  [SEE ADDRESS]
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Courtesy of The Woodlands Waterway Marriott Hotel & Convention Center

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Overview

70,000 square feet of meeting space and a full-service spa
Customer service received mixed reviews
Just about 30 miles north of Houston, this Marriott earns high praise from recent guests for its accommodating service staff and long list of amenities. This hotel caters primarily to business travelers, boasting 70,000 square feet of meeting space and work-friendly features like high-speed internet (for a fee) and a fully stocked business center. Yet if you're traveling for pleasure, visitors say you'll also find what you need to relax and recharge, including the Spa at the Waterway, an outdoor pool and a fitness center. Though they describe the rooms as fairly standard, equipped with all of the typical Marriott amenities, guests say that booking a Water View room will grant you fantastic vistas. And when your stomach starts to complain, you can satisfy your hunger pangs with casual Italian fare at Ristorante Tuscany. Some guests do warn that although you can expect to pay high prices for the hotel, don't expect outstanding customer service and watch out for any hidden fees on your bill. But if you're a Marriott Bonvoy member, you can use points to help offset costs accrued during your stay.
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Location
The Woodlands, TX
Hotel Class
4.0-star
Property Type
Hotel, 343 rooms
Primary View
Neighborhood
Style
Traditional, Modern

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Scorecard

  • 4.0Hotel Class
  • GOODCritic Rating

Rankings

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See all hotels in The Woodlands »

Critic Reviews

  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 697 have reviewed the The Woodlands Waterway Marriott Hotel & Convention Center, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4 based on 697 reviews 4.0 (based on 697 reviews)

Guest Rooms

The standard rooms at this Marriott are spacious and comfortable. Each room is equipped with a desk, a 37-inch TV and a king-sized bed or two double beds. For water views, a balcony or access to the concierge level amenities, you will have to splurge for an upgrade.
  • Internet is $10.95 per day

Standard room size420 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Woodlands Waterway Marriott is about 30 miles north of downtown Houston, but it's set in a lively area of Texas. That is because The Woodlands – built from scratch over the last 20 years –is full of restaurants, bars, nightclubs, shopping malls, golf courses and more. The hotel is connected via sky bridge to The Cynthia Woods Mitchell Pavilion, one of Houston's top concert venues.
  • The hotel is about 20 miles north of George Bush Intercontinental Airport and around 40 miles north of William P. Hobby Airport
  • This Marriott is just a block from the massive Woodlands Mall
  • 24-hour valet parking ($25)
  • 24-hour self-parking ($22)
  • Airport shuttle
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

Italian fare is the specialty at the hotel's Ristorante Tuscany. The menu includes fresh pizza and pasta, and meats straight from the grill. At lunch, you can get classics like a burger or a club sandwich. There is also a Starbucks located in the lobby.
  • American breakfasts, hot breakfasts, and a breakfast buffet are available
  • Guests staying on the Concierge Level have access to a complimentary breakfast buffet, as well as snacks and desserts
  • Happy hour drink specials offered at Acqua Lounge
  • Room service is available from 6:30 a.m. to 11 p.m.

Number of restaurants1

Cuisine TypesBuffet, Italian

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Pool

While hardly massive, The Woodlands Waterway Marriott's pool provides a quiet spot for a refreshing dip. It is surrounded by landscaping and trees, and there are a few lounge chairs.
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar

    Spa

    The Spa at the Waterway is the only full-service spa and salon in The Woodlands. The spa offers a number of services, ranging from a traditional mani/pedi to an herbal Thai massage. Guests can enjoy the relaxation lounge or dry sauna and the organic teas, coffee and water.
    • Bridal packages are available
    • The spa staff also performs microdermabrasion

    Services offered:

    • Massage
    • Facial
    • Body Treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna

    Kids

    Kids are welcome to use the hotel pool.
      • Kids Club
      • Free Kids Club
      • Fee for Kids Club
      • Cribs
      • High Chairs

      Fitness

      The 24-hour fitness center is a bright space with treadmills, elliptical machines, stationary bikes and free weights.
        • Weight equipment
        • Cardio equipment
        • Yoga mats
        • Free fitness classes
        • Premium fitness classes (with fee)

        Business

        With a staggering 70,000 square feet of meeting space, it's easy to understand how "Convention Center" ended up in the hotel's name. There are multiple breakout rooms for smaller meetings and events, and the Town Center Exhibit Hall spans 37,180 square feet and can accommodate up to 4,900 people for theater-style events.

          Number of meeting rooms27

          • Business center
          • Meeting rooms
          • Meeting and event planners available

          Wedding

          The Woodlands Waterway Marriott has spaces for enormous celebrations and intimate ceremonies. The waterway makes for a scenic backdrop for events and wedding photos, as well. Ristorante Tuscany can host intimate private events for up to 40 guests.
          • Wedding packages can include Marriott Reward Points to be used for your honeymoon
          • The Town Center Exhibit Hall can host up to 4,500 guests for receptions or up to 3,000 guests for banquets

          Maximum wedding guest capacity4500

          • Hotel hosts weddings
          • Outdoor space for weddings
          • Wedding planners available

          Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

          Find the Best Price

          at the The Woodlands Waterway Marriott Hotel & Convention Center

          Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

          Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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