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at the The Yangtze Boutique Shanghai
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Lovely location, lovely hotel, medium service
Feb 12th, 2020
The hotel is very well located and super swanky (double doors into the bathroom - mind blowing). A very 30s" feel. Very comfortable. Really the only down points were: - breakfast, chaotic, being shouted by a French man for "stealing his breakfast", I have no idea, but wasn't for me to sort out - leaving the hotel. We booked a taxi. We turned up 10 mind before the taxi was booked and eventually 40 minutes later, we had to hand over cash to the concierge in the hope that he was being honest on Uber TRIPADVISOR.COM USER
Nice hotel but very slow service
Dec 31st, 2019
Hotel has nice rooms and a good breakfast but lacks a little the charm of a luxurious hotel. Drinks are very expensive. Area is nice and good to wander around. Difficult to compare with other hotels in the area. TRIPADVISOR.COM USER
Excellent Service, Location
Dec 20th, 2019
Our first time to Shanghai and stayed at this hotel. Just a street to Nanjing East Road. The location is perfect with great shopping, food choices and even body & foot massage. It was also located above the 人民广场地铁 which makes the location even accessible everywhere. We were greeted by very friendly staff especially the person named Leo. He helped us daily with our online purchases, kept our parcel and each time we arrived back to hotel lobby, he will informed that our parcels arrived. Offered to arrange transportation for us to the airport and even introduced us several good places to visit. Would love to stay at this hotel again. TRIPADVISOR.COM USER
Good Shanghai trip that turn into Nightmare
Dec 7th, 2019
We had a good stay in this hotel. Loved the location, the service, the comfortable bed and pillows. But the reason for only giving 2 star is the evening after checking out I received an email asking me to pay RMB520 for a missing bathrobe. From day 1 of my stay, there was no bathrobe. When I called up to inform the reception about it, he just said he will check with housekeeping. However, there was no calls after that to clear my name. I wrote a long email to them and cc a copy to Langham China but still there was no reply. So I had to call again and they said their housekeeping must have made a mistake. They didn't even bother to call me to apologize for their accusation. So anyone who is checking into this hotel, please make sure you take a picture of everything in the room so that when you check out, you will not be accused of taking their stuff. TRIPADVISOR.COM USER
Nov 20th, 2019
This is our 4th year at the hotel, we did feel that some things had lost a little of the detail we originally saw, like the chocolates no longer left on the bed. The hotel is very clean, rooms are of a lovely size, with everything you could require. We only ate breakfast once, high price for variety of choice. Be very careful in the bathroom, the door on my toilet would not open one night, I pulled it hard & gave myself a black eye. For health & safety I think the hotel need to take a look at these, perhaps opening inwards would be beneficial! We would stay again, as we appreciate how quiet the hotel is at night, after a busy day it’s nice to know you get a good nights sleep! Perfectly placed for shopping, restaurants & the metro! Staff always a pleasure. TRIPADVISOR.COM USER
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