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at the Thistle Trafalgar Square Hotel
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New staff training
Jun 9th, 2020
The check-in I had was really slow due to having a new staff member doing their first check-in of the day, this review isn't 3 star because of that it's just that the new staff member was left on their own and the manager wasn't their or watching what they do, with hotel experience of my self and a past manager to I know that wasn't the correct thing to do, but I was fine with waiting it wasn't long but could of been shorter if the right staff member was with them. All in all the room was nice but not perfect, a few hairs in the bedding which I called down and they happily changed for me, the breakfast was nice the coffee was not the best as I enjoy a nice cup on the morning, I will be back but not In a rush. TRIPADVISOR.COM USER
Not the best
Mar 14th, 2020
Overpriced and very uncomfortable bed, would have expected better of a Thistle Hotel - redeeming feature is convenience of location. With building works surrounding the hotel, identification can be an issue. TRIPADVISOR.COM USER
Anniversary and Theatre Break
Mar 13th, 2020
We have recently stayed at this hotel for our Anniversary, and was made very welcome from start to finish. Had balloons presecco and a amazing chocolate cake in our room complementary. Rooms are nice skyline from our room. Breakfast wasn’t included but was only £12.00 pp extra which was good value. Less then 5 mins walk to The Theatre Royal Haymarket , great overall hotel for Theatre land. Lots of places to eat as well. Well located hotel. TRIPADVISOR.COM USER
Nice hotel with a nice central location
Mar 13th, 2020
I stayed at this hotel with my teenage daughter. The hotel was situated in a nice and quiet area but still close to everything . A very good location for several trips to all the popular sites in London. The hotel staff were friendly an the hotel nice and clean. TRIPADVISOR.COM USER
Great hotel, very kind staff
Mar 12th, 2020
Excellent hotel. Very well located. Very friendly staff. Pleasant breakfast. New and relatively spacious room by European standards. Incredible view to the National Gallery. Check in and check out quickly and without complications. TRIPADVISOR.COM USER
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