Thompson Playa del Carmen

Avenida 5, Norte Por 12 | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
Credit

Courtesy of Thompson Playa del Carmen

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at the Thompson Playa del Carmen

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Guest Reviews

TripAdvisor Traveler Rating 5

Superb!

Jan 16th, 2020

Would recommend to all adult travellers. Spacious and very clean rooms. Super friendly staff, especially Raul and Nadia at front desk. Top location with a cool rooftop and in addition the beach house short distance away where you can enjoy the sea as well. Highly recommended! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing

Jan 15th, 2020

Our stay at the main hotel (not the one by the beach)was beyond our expectations. The staff is very friendly, answers all your questions and tells you everything you should know. They make you feel comfortable. Hotel is very clean and it is a perfect location. Right outside the mall , restaurants and nightclubs. Overall this is the best place to stay for adults. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location

Jan 12th, 2020

This place is excellent. The rooms are decorated nicely and very spacious. There’s a rooftop pool with chairs in the water which was a plus for me. Restaurant and shops all within walking distance. I definitely would recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great time.

Jan 11th, 2020

Just visited the Thompson. It was a great experience. We had an amazing time at the roof top bar and our server *Janet* was absolutely amazingly attentive and wonderful. Make sure you ask for her, because she made our trip. Also, remember the hotel is downtown, as in •DOWNTOWN• There will be music, crowds, and a good time - I don’t think the sound was an issue. Light sleepers, complainers, or the fun police may think about staying at beach house, which is more low Key, and awesome as well. That being said, sound proofing in the room is quite good, and we stayed over the Main Street. The staff was great and was so accommodating; yet was not overwhelming and gave you space. We were pleased with our stay...and would encourage others to stay here as well, and ask for Janet. 😘 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

The Worst Experience in Playa

Jan 10th, 2020

I booked a Suite. It has a jacuzzi that is next to the balcony, and in front of the Balcony is tuis Restaurant called “Cantina”. The thing is that there is no curtain in this Big Window and all the people can see you when you are showering and when you are in the Jacuzzi. I asked 3 times for this to be solved and they didn’t solved the problem, they keep telling me that they would do something which wasn’t true. AlsoYou can hear all the music of the street inside the room, the windows doesn’t isolate the sound. You cannot sleep with all this noise. The night in this room costs about $ 550 per night and DEFINITELY DONT WORTH IT. I wouldnt come back. TRIPADVISOR.COM USER 

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