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at the Times Square Flat
Jun 21st, 2020
I had the most phenomenal experience at this hotel. I think the poor reviews are ridiculous seems people just look for things to gripe about. Staff: The entire staff was great! I especially want to shout out Jasmine and Cherise from the front desk. They went above and beyond to make my stay as comfortable as possible. I ended up having to continue my stay each day because of a personal situation and both Jasmine and Cherise went out their way to provide the best rate for me. They truly are great staff members to be representing Stay Bridge Hotel. I really cannot emphasize how kind and overly accommodating they both were towards me. Rooms: I loved the room I felt like I was at home more so than any other hotel I’ve stayed in Times Square or anywhere for that matter. The view was beautiful, beds so comfy, loved their free toiletries, and a added bonus free laundry facility in basement I thought that was so cool. I am currently still in the hotel I have been here since Tuesday June 16th. I love it here. I wish I could give this hotel experience 10 stars it’s just so great. TRIPADVISOR.COM USER
Great location, close to Times Square and subway.
Apr 4th, 2020
Late posting, stay was June 2018 Hotel is quite easy to locate and somewhat sandwiched between other chain hotels. The hotel is very close to nearest subway stop and perhaps around 10-15mins to the most photographed part of Times Square for tourists. Just that if you were to take a shared transport/minivan from JFK, it will most likely alight you on 8th Avenue and you’ll take a short walk to the hotel (I believe reason being it’s a shared vehicle). Room is very spacious for one, and even okay for two as well. Bedding was very comfortable and the bath amenities are well stocked. This hotel is ideal for extended stay as one can do heir own cooking, and there’s a large refrigerator to stock up on supplies. This hotel is known to have a singer bell staff on guitar but I didn’t see any performance during my stay. Breakfast is complimentary and served on the lobby leveL, just behind the front desk. Do go very early, or just before closing as the restaurant have very limited seatings. Breakfast is quite good with good varieties, it’s complimentary and it’s value for money. I would return to stay at this hotel again if future travels bring me to NYC. TRIPADVISOR.COM USER
Mar 15th, 2020
I took 2 of my nieces and my daughter for a few days after New Years and had reserved 2 rooms. My 2 nieces arrived the day after I did. The hotel was clean as were our rooms. The elevator was a HUGE problem. The wait for a elevator was ridiculous taking at the minimum 10-20 minutes. We ended up walking the stairs quite a bit but it was difficult to accomplish this with luggage on the day we checked out. The breakfast was ok. There were 2 breakfast areas. One on the main floor and one in the basement which was odd. One evening we had picked up a pizza from a pizza place just a little way down from the hotel. We decided to eat it all together in the breakfast/bar area because other than sitting on the bed there wasn’t enough room for all of us to eat and there were tables to sit at. The bar wasn’t open the entire time we were there (and having a glass of wine after a long day of sightseeing would have been nice). We had paper plates, napkins and bottles of water the pizza place provided us. We were all sitting quietly eating (in a empty bar room) and a hotel employee got quite rude telling us we were not allowed to eat in there. I told him we would clean up after ourselves and we were almost finished and he told us to hurry up and left us to finish. The other problem I had was that I paid for both rooms. My daughter and I ended up in a very small room while my niece’s was nearly twice the size of mine. She felt quite bad about it and offered to change rooms but we had already unpacked. I’m not sure if we would stay here again. The location was good but the elevator and the size of my room was a issue as well as the rude employee. TRIPADVISOR.COM USER
The best energy in New York city ...jamie
Mar 9th, 2020
Fab hotel fabulous staff big shout out to Jamie Denzel jhonel delilah jasmine cherise and all the staff behind the scenes. Great location a must stay for New York couldn't fault it. Breakfast included is a must. Thanks for a fabulous vacation xxx #didnt want to leave xxx TRIPADVISOR.COM USER
Mar 9th, 2020
Upon entering hotel, lady at front desk was dressed very unprofessional, when representing STAYBRIDGE SUITES some sort of business attire would have been nice. The hallway carpets were so filthy and stained, it also continued into our room. The room had a funky odor & drawers wouldn't close properl & had some sort of milky white streaks,GROSS!! The elevator took 25 minutes from the 15th floor, word to the wise if you need to get someplace quick, plan!! Only positive was that the bed was comfortable & I was checking out early. TRIPADVISOR.COM USER
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