Times Square Studio

444 West 48th Street | New York, NY 10036-1540  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Never stay here ever!!!!

Jun 29th, 2020

Location fantastic, lobby beautiful, service sucked beyond belief. I checked in and immediately was charged more without them telling me why. I didn’t have the WiFi I had to ask for it. Also our A/C took all day to be repaired and when it was it leaked water all night and ruined our clothes. As far as making sure you have a great stay and want to stay within your budget this is not the place to go. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Nice for price; in relation to the hotel/company. Would rate lower due to a personal issue but its not the hotels fault.

Jun 28th, 2020

The hotel itself and company appear very nice in relation to location and price. I did have an issue that stems from a personal problem, but won’t reflect that in the review. If I were in a normal situation the hotel stay would have been outstanding. The location superb, covid19 limited staff interaction, cute interior, gym (though not open), decent sized rooms, connected to eating establishments, ease of discussion with staff, bathroom not as big but nicely done, large TVs, could use “better quality paint in rooms” but other than that and personal annoyances great. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

COVID 19 Crisis

Jun 19th, 2020

The Gallivant Times Square offers poor customer service and horrible management skills. We were forced to cancel our reservations because of the COVID-19 issue and they refuse to refund us our money. The state of New York, along with the entire country! was on lockdown, but the Gallivant Times Square couldn't be bothered. The must be desperately in need of money to refuse a refund due to a global pandemic. The Gallivant Times Square is just another run down hotel with opportunists for management. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazingness

May 10th, 2020

Clean, Modern, extremely lavish. Strong smell of body odor in the hallway though , elevator sounded a lil shabby, but overall great for an amazing price! Bed linens were extra fluffy, parking is a Lil’ expensive, but it’s NYC! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Highly disappointed

May 8th, 2020

My sister was due to graduate in May. We had family from France flying to NY for the event. I had booked two hotels rooms for family to come and celebrate. The graduation was cancelled along with the rest of our travel plans. All of our flights were refunded except for the hotel. I originally booked a non-refundable rate which I understand the terms of that, however, these are extenuating circumstances, some that no one could predict. All I was allowed was a voucher for this specific hotel to be used within a year. My family from France certainly does not plan on flying here anytime soon and I am a healthcare worker still working many overtime hours taking care of those in need. I most likely will not be able to book these rooms again and will lose out on over a thousand dollars. Many businesses have been flexible during these times, I most certainly will be bringing my business elsewhere than the Gallivant Times Square. TRIPADVISOR.COM USER 

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