Marriott Downtown at CF Toronto Eaton Centre

525 Bay Street | Toronto, ON M5G 2L2  [SEE MAP]Toronto, ON  [SEE ADDRESS]
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Courtesy of Marriott Downtown at CF Toronto Eaton Centre

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at the Marriott Downtown at CF Toronto Eaton Centre

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Guest Reviews

TripAdvisor Traveler Rating 3

Average.

Feb 19th, 2020

The rooms were very plain. The breakfast at the hotel restaurant wasn’t very good. The rates are higher than they should be for the hotel. Overall, for a Marriott, it’s kind of dissapointing. It was decently clean. It’s not a bad hotel, it’s just overhyped and overpriced. The best two things about it are it’s location, it’s only a block or so from the subway, and the staff, which were generally helpful and friendly. The valet staff were especially great. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

New years

Feb 12th, 2020

Stayed in for New Year’s Eve. The bed was super comfortable and the view was amazing from our room. Only downside was we had to wait over an hour for a corkscrew to open our wine bottle. Eventually we were tired of waiting and bought a new one at a store nearby. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel in a perfect location

Feb 9th, 2020

My Via train was cancelled because of the blockade, so I had to scramble to find a hotel downtown. I'm glad I came upon this place. Lesley checked me in, and was very empathetic to my situation. I was tired, wet, and hungry. She checked me in, and gave me a nice room. The room was a nice size, and the bathroom had lots of counter space and great lighting. The following day, my flight was cancelled, so wound up extending my stay an extra night. Ate at the restaurant twice for breakfast, and twice for dinner. Simona was just beautiful and pleasant. If I ever have to return to downtown Toronto, this will be my first choice! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Very good - the food situation is difficult

Jan 23rd, 2020

I stayed at this hotel for nearly 3 weeks for work. As you can imagine you are dealing with a tough situation of being completely tired of living in a hotel. On the great side - the room was great and very roomy - it allowed me to make a somewhat lounge area and work area which was great. The staff are exceptional - they remember you and they are there to help anytime. My major complaint may sound trivial, so please take this in the context of length of time of stay - the food is full of black pepper. Breakfast buffet is scrambled eggs full of pepper, the bacon is “maple bacon with black pepper”, the sausages are also maple something but I couldn’t taste anything but pepper. If you ask for an omelette or fried egg or poached egg you must explicitly state (numerous times) no pepper. The challenge was that every meal tasted the same, from breakfast to dinner if you love black pepper as your predominant flavour it is great. For me, I couldn’t taste the difference between a burger, scrambled egg, bacon, a cheese platter or sausage. Please Marriott - lets calm down on the love of smothering everything in black pepper. But thank you for your awesome staff :) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Ok

Jan 9th, 2020

The hotel itself is quite nice and in a good location. However the service wasn’t the best. I stayed for a week and 3 times out of the 7 my coffee and milk etc in the room was not replaced. I called the front desk on 2 of the occasions and they replaced promptly. By the third time, I just didn’t bother. Little things were missing like once they forgot to leave a bath mat and I had to ask for more soap as they didn’t leave any of that either. I just expect a bit more from this type of hotel. Saying that, all of the staff that I came into contact with were very pleasant. Not sure that I would book here again..... TRIPADVISOR.COM USER 

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