TownePlace Suites Alexandria Fort Belvoir

8632 Woodlawn Court | Alexandria, VA  [SEE MAP]Alexandria, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Pool hours extremely limited

Jul 21st, 2019

This is a nice property; however, this was a family trip. It was planned for the kiddos to hit the pool for the weekend. Sadly, the pool is only open 3-9PM. This put a kink in our plans to pool and chill all day, and there weren’t a lot of nearby family activities to do on short notice imho. It never occurred to me the pool hours would be so limited. I have never stayed in a hotel with pool hours like this. Now that I know, I won’t choose this property again, and I check all other websites thoroughly now before booking. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Oh my Taylor, Nina = incredible Marriott Visit

May 24th, 2019

It started based on my Marriott expectation was met, exceed and i am thankful for Taylor on front end and ina on backend with Marriott delivering big and thanks team for the great bed, shower, brkfst, and really a super dooper visit TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Customer is not always right.

May 13th, 2019

I stayed there for 25 nights with two other team members. Total stay was $12k+. It was a pleasant stay, until I left something in my room after checkout. I was late for my flight and rushed out of hotel on day of checkout. When I got to the airport, I realized I forgot my sunglasses. I called the front desk of the hotel and the he had housekeeping go up to my room and found them at the end of my bed and brought them down to the front desk. I asked if they could mail them to me and he told me he would speak to a manager and get back to me. A couple days later, I called to follow up and was told that someone already came to pick them up..... my response, I'm in South Carolina. Manager told me that she would look into it more and get back to me, which she did not. I reached out to them again and was given the same story, they do not have them and never did. So customer is always right does not apply here. If you want to stay somewhere where people lack integrity, do not value your personal belongings and straight up lie to you, this is the place to stay. Neither I, nor anyone from my company will every stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice Hotel/Awesome Staff

May 13th, 2019

Very nice hotel, clean and staff is wonderful. Staff went the extra mile. Janell and her team were available and ready to assist no matter the issue, or reason needed. Went here in December 2018 for a family Christmas trip. Nina in dining area always had the attention of my parents, and was very kind to us. We stayed here for 10 days and when it was time to leave, it was as if we were leaving our family. Great team here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good Value for the $, New and Nice

May 7th, 2019

i was in town for a last minute trip to DC for a Press conference. this one fit eh bill, for what i was looking for. New hotel, nice staff and good breakfast, a little down the road for central Dc on the Capital Building about a 38-40 Uber ride in the early AM. TRIPADVISOR.COM USER 

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