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at the TownePlace Suites Colorado Springs Garden of the Gods
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Convenient for Visiting Garden of the Gods
Oct 3rd, 2020
The exterior of the hotel looks like a series of attached townhouses and appeared very welcoming. The room was spacious and spotlessly clean, the bed and pillows were comfortable (which we can always count on with Marriott), and there was a nice kitchen that would have been convenient had we been staying more than one night. Staff was pleasant and helpful. Due to Covid restrictions, breakfast was already prepared, wrapped, and placed on a table for pickup to eat in the room - bagel with cream cheese and jam, muffin, yogurt, and a banana. Cans of orange juice and biscuits with sausage gravy were available on request, and coffee was available in the lobby. We enjoyed our stay and would gladly return. TRIPADVISOR.COM USER
Great Location Great value
Sep 7th, 2020
Booked a last minute stay with my three college aged children in a two room suite. Location was perfect, close to everything you could possible need. Stayed during Covid so limited housekeeping and limited breakfast. Hotel bent over backwards to accommodate extra towels and to get people breakfast to go. Hotel room itself was basic but did the job. You are there to see the mountains not spend to much time in your room. Great value. TRIPADVISOR.COM USER
Launching point to Pikes Peak and Garden of the Gods
Aug 30th, 2020
We stayed here two nights. Wanted a place close to Pikes Peak and Garden of the Gods with accessibility to Old Colorado and the interstate. Rooms were clean and well cared for. Our bathroom was a bit dated and the tub/shower needed some TLC, but overall a good stay. Outdoor pool was recommended at check in to have reservations with fifty minute increments. We tried it our last day, but it seem regular residents just wander in whenever the please. A nit, but a bit frustrating in line with instructions given at checkin. TRIPADVISOR.COM USER
Excellent Guest Care - Very Accommodating
Aug 1st, 2020
We were staying at the TownPlace Suites when a family member was seriously injured in a biking accident and hospitalized. The manager and staff were absolutely AMAZING, they were all so kind and accommodating. They were very responsive to our needs. It really meant a lot to us at a very stressful time. Plus, the hotel was clean, quiet and close to many attractions and restaurants. I wish I could give them 6 stars! TRIPADVISOR.COM USER
Dirty, Old and Disappointing
Jul 28th, 2020
We arrived at this hotel late in the evening. We were given a room on the 1st floor. I am a member of Marriott and have requested to never have a 1st floor. When we opened the door the room did not smell good. The carpet was ripped, the floor board was falling off, the refrigerator was dented. There were only 3 large towels and 3 wash clothes. There were no hand towels. We opened the sofa bed and the mattress was ripped and full of crumbs. Overall, the room had a dirty feel. We started looking for another hotel, but it was late and nothing was open. The hotel offered to move us to another room, but they only had one left. We checked out the new room. It was better, but still felt dirty and was on the 1st floor. Due to COVID there was no breakfast. They offered coffee, but it was cold. TRIPADVISOR.COM USER
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