TownePlace Suites Huntsville West/Redstone Gateway

6500 Redstone Gtwy SW | Huntsville, AL  [SEE MAP]Huntsville, AL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Brand New and Very Nice

May 30th, 2019

We enjoyed a King room overlooking the small pond at the rear of the property. We were made to feel very welcome as we arrived and were checked in rather quickly. I used the laundry services and they were clean and easy to use. We got really good info for the area and enjoyed our stay very much. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not of Marriott quality. Needs some restoration

May 29th, 2019

This hotel is not to the quality of Marriott standards. Our toilet flush was not working and after repeated complaints the maintenance personnel came after 1.5 hours. Before allocating the room, it will be better to check the quality of room so that guest will not have bad experiences. Even though the hotel is constructed new, it looks like a lot more old may be due to the poor maintenance. Breakfast was not great. Not sure whether Towneplace Suites are a cheaper option of Marriott, but cannot compare the quality with Fairfield Inns or Spring hill suites. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Would love to give it a 5....

May 27th, 2019

Stayed for 3 nights over Memorial Day weekend in a 2 bedroom suite. The room itself is very spacious and good for a larger family. I did have to change rooms due to a questionable large insect that found a home in my assigned room. I was changed very quickly, which was great. I also was offered Marriott Points (7,500) as compensation (equivalent to 1 night in a standard room, which I did not have. I would have just preferred comping the cheapest night). Rest of stay was decent. Hotel is understaffed so the phone was not picked up not one time that I called the front desk. Just walked down to the desk instead. We didn’t ask to have our room cleaned, but the one time we asked for towels, they ran out, promised clean ones at 11pm before shift change, and delivered bath mats instead. Not sure how you cannot tell the difference, but whatever. Only “ate” breakfast one day. It was decent. But go early. Didn’t receive follow up like I was promised regarding my bill. Regardless, Devin at the front desk was the reason I gave it a 4. He fixed it all at check out, was polite, and was very easy to talk to. Hotel room was clean and public area was clean. It is in a developing area. Nothing in walking distance. Close to shopping, base, restaurants and Huntsville. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A Touch of Home

Feb 23rd, 2019

The TownePlace Suites Huntsville was very cozy and felt like a touch of home. The lobby area was welcoming and expansive with a variety of open casual seating. The rooms were very modern with a small kitchenette, spacious desk area, and large closets accessible from both the bathroom and living area. The complimentary breakfast offered waffles, ham, eggs, cereals, and a variety of muffins and bagels. The front desk even had a variety of board games and card games (Scrabble, Monopoly, Uno, etc.) for guest use. The fitness center was a nice size with treadmills, elliptical trainer, free weights, towels and water. We selected the TownePlace Suites Huntsville so we would be close to the military installation and within one mile of a wide variety of restaurants (American, Italian, Mexican, etc.) and a nice selection of clothing stores (Chico’s, Michael Kors, H&M, etc.). TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good visit

Feb 11th, 2019

The room was nice, the staff was the most friendly I've ever had, and I would gladly stay here again. The only 2 negatives would be 1) it's in the middle of nowhere with nothing close by and 2) the breakfast was very limited. I'd still recommend this hotel to anyone looking for a nice, quiet place to stay. TRIPADVISOR.COM USER 

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