TownePlace Suites Orlando Theme Parks/Lake Bue...

8040 Palm Pkwy | Orlando, FL 32836-6402  [SEE MAP]Orlando, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

All you need for a great stay!

Nov 9th, 2020

I just returned from a great weekend at TownePlace Suites. This is a Marriott property that houses 2 brands. Springhill Suites and TownePlace Suites. They share the lobby and amenities like pool, gym, mini-mart, etc. I stayed on the Springhill side 2 months ago….now wanted to try TownePlace. Check in was quick and super friendly. The staff always greets you as you pass by and are VERY helpful. I stayed in room T507 with pool view. By far, one of the best rooms I have had in the Orlando Area. Modern but functional. KITCHEN: When you walk in you have a full kitchen with pots & pans, dishes and glasses. I do not cook while on vacation, but I can see this being handy for long stays with families. I did use the fridge for drinks and microwave for leftovers. 😊 LIVING/DINNING AREA: There is a small sofa which converts to a sofa bed. The desk rolls out and can be placed in front of the sofa to create a small dining area. You can use the desk chair and ottoman as 2 extra seats. BED: I had a king bed which was super comfortable. Pillows and sheets were clean and soft. BATHROOM: This was amazing. Had a spa feel which I loved. Paul Mitchell products were great. Shower nob was at the opposite side so you can turn on the water to your perfect temp before you step in. The only suggestion to management…..install a rain shower head. It will complete the spa feel in the shower. Trust me, after a day at the parks, having a nice shower in a bathroom that feels like a spa, will relax you!!! TECH/STORAGE: This is the first time I add this subtitle to any of my reviews. But I have to do it. There are so many USB charging ports in the room, I lost count. Also a ton of normal electric sockets. No reason for anyone not to be charged. Smart Tv…yes…you can stream Netflix in the room with your login information. Storage, Storage, Storage. There are a ton of places to place things. Drawers in the bathroom, kitchen, and even nightstands. CLOSET – The best part is the closet. It is a custom closet with so much room. You can even adjust the shelves to what you need. I stayed at the Springhill Suite side, and the room was so “modern” that it lacked storage. OVERALL, I love TownePlace Suites. It is very functional and comfortable. There is no resort fee, FREE breakfast, and FREE Wifi. Because of COVID, the breakfast and bar are not operational yet. To compensate, they gave me free parking. Pool is nice with kids splash area. Lobby has plenty of places to quietly read a book. Great location as it is 15min from Disney Springs and right on Palm Parkway which has restaurants to enjoy. I cant wait to stay here again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Legoland Vacation

Oct 30th, 2020

Second time stay at this Marriott, and it was excellent. Check in was a breeze, the rooms was spacious and we had a great time in the pool. Social distancing was in place every sanitize and clean. Right up the street restaurants gift shops etc.. My new go to hotel when we travel to Orlando. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Quiet, Clean, and Quick overnight stay at this well suited location.

Oct 26th, 2020

Arrived for a short one night layover while driving through Orlando. We chose the TownePlace Suites/Spring Hill Suites Combo hotel due to its proximity to Disney Springs and its appealing rate during the Covid-19 situation. - The hotel was not busy the night we stayed. I gather its because of the restrictions that were and are still in place at Disney World and other venues in the city. - The hotel in general is very spacious, and has lots of rooms, split both between the Towne Place branding and Spring Hill Branding. The entry is enormous, and has two separate areas for check in, a large "shop N go" section for those late night must haves, a breakfast area, a large seating area for breakfast and other needs, a large conference room area(s), and a large pool in the middle of it all (outside) with fountains and appeal for the kids. It also has a large self laundry area and a pretty good size arcade for a hotel. The gym also was larger than the average branding. - Covid-19 restrictions were in place. So we were unable to experience certain things, but it is what it is. No Breakfast, no housekeeping, masks required, and certain items in the rooms were removed (salt/pepper, coffee, paper, pen, ect..) Alot of this is out of the hotels control. - I saw some pets also, but I never herd any, not sure of the charges associated with them. - Parking is FREE!!!! Overall, the hotel performed excellent. The staff was friendly, welcoming, and caring even with the COVID-19 restrictions they had to enforce. This is a great go to hotel for the family looking to stay off of the Disney Campus, but want to be just a Left, then Right turn away from the main show! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Don't make the staff angry

Sep 29th, 2020

The most horrible half-stay I have ever had anywhere! The manager John, the supervisor Mario, and an unnamed front desk female clerk all treated me as if they hated me. They did absolutely nothing to help me and wasted about 5 hours of my time. In the end, I was escorted off the property by the police because John the manager did not want to do anything to help me. I have stayed at many resorts and hotels and I have even worked at them. A warning to Future guests, do not get upset with the people who work at TownePlace suites in spring Hill suites at lake Buena Vista because they will kick you off property if you do. If they choose not to help you just accept it. Also, I would like to add that I have never gone out of my way to write a bad review about a place in my life. But I felt I had to after this humiliation! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

TownePlace Suites Orlando Theme Parks Lake Buena Vista, FL

Aug 12th, 2020

Great vacation stay...food- snacks were reasonably priced. Dog friendly, nice clean rooms, full size refrigerator and kitchen. Location: near theme parks restaurants and grocery stores. The staff were friendly & helpful. TRIPADVISOR.COM USER 

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