TownePlace Suites by Marriott Huntsville

1125 McMurtrie Drive NW | Huntsville, AL 35806-1778  [SEE MAP]Huntsville, AL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

LIARS!! Charge my card when YOU SCREWED UP MY RESERVATION?

Aug 8th, 2020

On 7-20-20 I Booked a 2 bedroom for 4 People on 7-30-20. I called at 1115am on 7-30 to see if i could get an early check in. They said all 2 bedrooms were used last night and they had to 12pm to check out. I checked in on the Mobile app at 5pm said I'd arrive at 6pm. Got there and was told that the had NO 2 BEDROOMS OR SUITES. She wanted to give me a studio for 4 people and give me a little money back. She also told me it's like booking a airline you might get bumped. Seriously??? I booked 10 f days in advance and drove 5 hours and then worked all day and have to deal with F idiots? They can stick there room i went to HILTON INSTEAD. I'm Diamond member for 95 nights this year. They are ridiculous! Called Marriott customer service. Update 8-8-20...Just found out they the charged my credit card $118.15 WHEN THEY DIDN'T HAVE MY ROOM!!! Will call there DM tomorrow. BTW.. Town place YOU OWE MW $375.84 for getting another room at HILTON. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

STUPENDOUS

Apr 29th, 2020

I've stayed here for a little over a month and I have no complaints. It is a very comfortable hotel and the staff is incredibly accommodating. They are doing an excellent job dealing with the COVID-19 pandemic. A special shout out to Ms. T at the front desk. All of the staff help to make it feel a bit more like home. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Highly recommended

Apr 26th, 2020

My wife and I stayed for 2 days on a little get-a-way, and our stay was wonderful. Janet and Lynn were extremely friendly, courteous, and helpful. The maid service was excellent. The room was neat, clean, and pleasant. The area was adjacent to several eating and shopping areas. We thoroughly enjoyed our stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Place for a Getaway

Apr 26th, 2020

My husband and I had a wonderful time here. Lyn and Janet were wonderful! I don't think we have ever stayed anywhere with nicer staff. They were friendly and helpful from the first greeting to the final farewell. They were great. The room was more than I expected. It was clean and comfortable and very nice. It was so spacious and was a great place to relax for a few days. I would highly recommend TownePlace Suites. We plan to stay there again in the future. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

This is the place to say if in Huntsville

Jan 7th, 2020

We travel with two small pets and left one of the pets toys. They sent the toy to us. Breakfast is always neatly prepared and always good food. Always great customer service and attitude at this place, so THIS MUST BE THE PLACE! TRIPADVISOR.COM USER 

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