TownePlace Suites by Marriott Metairie New Orleans

5424 Citrus Blvd | Harahan, LA 70123-6102  [SEE MAP]Harahan, LA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Pleasantly surprised.

Jan 4th, 2020

From the moment I arrived, the check-in was very accommodating to my requests. Michael, the person that greeted me, went above and beyond to make my 2 week stay wonderful. He even texted me with a phone so we could text any other things that I need. Centrally located, restaurants, shops, movie theater and Malls within walking distance. Also by being so close to the River, plantations are not to far and show how New Orleans started. Less than 20 to the Quarter and 10 to airport, makes it very convenient. It sits in a very quiet warehouse area that makes it very safe. Could not have asked for a better Christmas and New Year hotel stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

It is a total surprise - found dog ticks in the room!

Dec 28th, 2019

Stayed in TownePlace before but didn’t have problem. But this one is a nightmare! We found dog ticks in the room! There are couple of huge dogs in the other rooms. The hotel might have high occupancy and the breakfast room is all packed! Management should open another room for breakfast to ease the traffic! Original plan is to stay three night and have to check out immediately to avoid sleeping with the dogs and the dog ticks! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Clean room, Amazing staff!

Nov 29th, 2019

Got into New Orleans after flying all day. The staff at this hotel were incredibly kind and accommodating (gave the fam cookies at check-in!). Check-in was fast, and the room was very clean. I’m very picky with rooms, and it passed my standard and even had a nice pull out couch for the kids. Very pleased. Breakfast was great, too! Will be staying here every trip to NOLA. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel in a perfect location

Nov 26th, 2019

Staff was very friendly and the room was nice and clean. Had everything we needed and included a free breakfast. Surprised by how many shops were close by and plenty of food options. I recommend if visiting New Orleans or flying out of the airport! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Very nice staff. Subpar hotel

Nov 21st, 2019

I was very disappointed in this facility. I stayed here for the week because I have training across the street. This allowed me to not need to rent a car. Never again. Next time I have meetings in the area I will pay out of pocket to rent a car. Building, grounds and room old and run down. There is no real lobby facility. Also, webpage said there was room service. There is not. They have no list of nearby places to eat, or stores. I had to walk around to find dinner and lunch. The area is not pedestrian friendly. No side walks! Unless you want to eat every meal at Pompey 's you need a car. The free breakfast was also very lacking. No yogurt. First two days the only fruit were brown bananas. The 3rd day they had apples. But they had not muffins or pastries. After first day I skipped it. And took my like in my hands to walk to Starbucks! Room had a kitchenette, but there was only 1 spoon. And, no place to get groceries. On the plus side, my room was huge and though old and rundown it was clean. Staff was very friendly and helpful. TRIPADVISOR.COM USER 

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