Treasure Beach by Elegant Hotels

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Guest Reviews

TripAdvisor Traveler Rating 5

Even better this year!

Feb 14th, 2020

Any hotel which receives the level of returners Treasure Beach does must have something special! We love our visits, the staff are a delight & the hotel continues to charm. We’ve had a wonderful time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

The level of service and attention outstanding

Feb 14th, 2020

Treasure Beach is indeed a treasure, but maybe only due to the care and attention that many of the staff display. Our room, advertised as a one bedroom suite with sea view was located at the rear of the premises, subject to noise from the main road with a view that was obscured by huge palm leaves and other architectural features. The hotel was gracious enough to allow us to change and we were immensely pleased that a room overlooking the beach was available. However, some small maintenance details needed attention: shower controls were difficult to operate, door handles were loose, old front door locks are in need of replacement and the featured fitness room photograph in the brochure does not relate to Treasure Beach but to Tamarind Hotel, next door (another of the 5 Elegant Hotels along the Platinum Beach area). It was reported that Elegant Hotels have been taken over by a large US hotel chain and one wonders what effect that will have, not only on maintenance and quality of service and features, but also on the morale of the staff. One criticism that should be addressed, which is repeated in other reviews, and that is the policy of sun-lounger reservation. The hotel could be more pro-active in restricting selfish guests from denying others the privilege: on one occasion we noted that two sun loungers had been reserved and unoccupied from before 07.00 until 15.30. Food was incomparable - the kitchen staff were creative and adept at their work and I would make special mention of the member who presented possibly the best fillet steak I have had for many years. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Getaway

Feb 12th, 2020

Wonderful adult-only hotel with amazing Ocean view rooms and incredible staff. From our arrival to our departure the staff could not have done more to make us feel welcome and looked-after. The on-site restaurant with 5*quality food by Chef Jamon was the icing on the cake. We’re already planning our next visit! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

well worth a visit

Feb 3rd, 2020

great weather, great food and lovely friendly faces. Nikita in the restaurant was superb, as was Carl on the beach and Akeisha at reception. Very well looked after by everyone and will definitely return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

No sun beds at the front available at 7am!

Feb 2nd, 2020

Treasure beach is a real gem of a hotel but they need to manage the sun bed situation. I see there has already been a comment about this & the management say they are dealing with it. That was last year. They do not have a handle on it. At 7 am every sun bed at the front is booked. I observed that those booked were never occupied for another 4 hrs at least. Some guests had 2 reserved on the front and also on the beach. As it is a small property the beach boys should remove items and monitor the seats so everyone can get a seat when they require one! It is a shame that this is not controlled as it is a very nice hotel but I find it terrible that a guest has to set an alarm at dawn to secure a sun bed. Not what you expect at 4 star hotel! TRIPADVISOR.COM USER 

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