Triada Palm Springs, Autograph Collection

640 N Indian Canyon Dr | Palm Springs, CA 92262  [SEE MAP]Palm Springs, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Quaint Hotel in Palm Springs

Oct 27th, 2019

We had a lovely stay in this quaint & picturesque hotel in Palm Springs. The staff was super friendly and the rooms were very nice. The bed was super comfortable. There are two pools on the property with a nice bar by the pool. Valet parking only but it’s included in the overnight parking charge. Recommend! Steve Concialdi TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Mediocre Hotel

Oct 26th, 2019

I will start by saying that Natifah out at the pool bar was outstanding. And if it wasn’t for her I would probably struggle to get past two stars in my review. Also Jazmin at the front desk was friendly and attempted to be accommodating. Beyond that I don’t have all that much good to say. The property has a lot of charm and if it was kept up could be quite nice. But it is getting run down and doesn’t seem to be getting a lot of the maintenance and attention it needs. The towels at the pool had holes in them and were frayed. The pool furnishings should’ve been replaced years ago. Our room had a smell of sewage and while they attempted to correct it for a two night stay we had to move rooms the second day. As a platinum guest I didn’t feel like we were given all that special treatment. We did get a free credit for breakfast each morning valued at $10. But as another guest commented we waited forever to get any service. I would love to think that somebody will put some money into this property and it could be nice someday but for now I would hesitate to go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disappointment

Oct 15th, 2019

This hotel was a disappointement. We sitted in a breakfast table for a hour before we get anything to eat. Also forks and knives were plastic. Room was ok but beds were quite small. Gym was small also. Our toilet got stuck and in the shower warm water caming took too long. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not my cup of tea but great staff

Oct 12th, 2019

Had a 3 night stay booked here in early October. Cant say enough about the staff, but I guess I am not a guy for a property built in the 1920's. Just tired was the overall impression with room noise from adjacent guests filtering under the adjoining room doors. That said, Staff Was Excellent in trying to deal with our concerns, which was truly appreciated. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Back again!

Sep 29th, 2019

My sister and I love Palm Springs. Out late father lived here for years so we feel at home in the area. We take weekend trips together every two or three months and have now come back to Triada twice. I'm so surprised when I read reviews which are very negative about the hotel...yes, it's more of an inn than a traditional Marriott but for us that's part of the charm. The staff is all great, we find the rooms to be comfortable, the beds good, the bedding good etc. This time we are in the Corazon block of rooms on the ground floor with two double beds and a huge patio surrounded by greenery so it's v private. We do have a full kitchen. The only negative for two women sharing a room is that the bathroom is very small and there is only one mirror in the space. A full length mirror somewhere would be a nice addition or even another wall mirror in the bedroom area. But that's a small thing which certainly did not spoil our weekend here. And we LOVE, LOVE, LOVE Gilbert at the outside bar who recognized us immediately despite the fact that our last visit was 3 months and welcomed us back. I've already booked to come back again in early January TRIPADVISOR.COM USER 

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